Tianhe Hotel

Tianhe Hotel Reviews

Tianhe Hotel

Intersection of Lihua Avenue and Jinhuan 1st Road, Laohekou, Hubei, ChinaView Hotel Details
Tianhe Hotel
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Tianhe Hotel Guest Reviews

4.7/5
Outstanding
389 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(389)
Positive reviews(369)
Reviews with photos/video(60)
Classy environment(37)
Delicious breakfast(31)
Friendly front desk staff(24)
Fantastic river view(16)
Large rooms(16)
Convenient parking(13)
Many amenities(9)
Perfect for business trips(7)
Negative reviews(20)
Hanleidesheshou110
Executive River-view Queen Room
Stayed in May 2024
Business travelers
21 review
4.8/5
Amazing
Posted on May 14, 2024
There is a food street around, and you can also take a walk along the Han River. The environment is good! The rest is just average! The service is very good!
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Response from Property: 尊敬的貴賓： 您好，感謝您入住天河大酒店並分享，通過您的描述，可以感受到這次旅程給您帶來的幸福感， 這正是我們服務者一直追求的，也希望我們天河大酒店和這個美麗的城市一樣，是您記憶中美好的一部分。您的滿意就是酒店前進的動力，無需贅言，常來就好咯！祝您工作順利，天天好心情O（∩_∩）O~
Guest User
River-view Leisure Room
Stayed in May 2024
Family
18 review
4.7/5
Amazing
Posted on May 3, 2024
Tianhe Jianguo Hotel should be the best in Laohekou City. This time I passed by and stayed in a leisure river view room with a terrace overlooking the Danjiang River. The scenery was beautiful. It was the May Day holiday, and there were three weddings in the hotel. The order was a bit chaotic. The banquet hall at breakfast was decorated as a wedding scene early. There were not many varieties of breakfast. I went to 8:30 and several dishes were gone. It needs to be improved. The underground parking lot of the hotel is not good. There is a lot of dust. It is very necessary to clean up the renovation garbage. There is no locator for the parking space. This needs to be added. In short, in Laohekou, the scenery of the hotel is absolutely first-class. The furnishings in the room are a bit old, but the maintenance is OK. The attitude of the service staff is also very good. It is worth staying.
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Guest User
Deluxe Double Room
Stayed in Jan 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jan 2, 2024
I have to give a warm thumbs up to Tianhe Hotel. I left my watch in the room when I was in a hurry to check out in the morning. The front desk lady called me to come back and pick it up right away. The room was clean and tidy, and the breakfast was delicious. I won’t say anything more. Next time I come to Hekou, I must stay at Tianhe Hotel again!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your careful review. We are deeply honored. Your satisfaction and affirmation are our greatest pursuit. We will continue to maintain high standards of service and quality to bring you a better accommodation experience. Thank you again for your support and trust! Looking forward to seeing you again!
Guest User
River-view Standard Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 4, 2023
The hotel environment is great. Going downstairs is the beautiful Han River. The service is also very warm. The children we brought with us also gave us an extra breakfast. It was great and we will come again next time!
Original TextTranslated by Google
Response from Property: Dear guest, we are very grateful that you took the time to leave a positive review for our hotel. We will continue to work hard to improve our services and facilities to provide you with a more comfortable and pleasant accommodation experience. Thank you for your support and trust!
Aimierdelixiangguo
Deluxe Standard Room
Stayed in Oct 2023
Couples
30 review
5.0/5
Outstanding
Posted on Oct 23, 2023
The hotel was originally the Jianguo Hotel. It has a great location, opposite the Han River Bank Park. The water of the Han River here is clear, the river surface is flat and wide, and you can see hibiscus everywhere when walking on the river bank. The hotel is clean, tidy, comfortable and odorless. The service is very good, whether it is the security guard at the door or the restaurant service and the front desk are very friendly. The breakfast is good, and there is a supermarket and restaurant downstairs. It should be the best hotel in Laohekou.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time out of your busy schedule to leave us your valuable comments. We are very glad to leave you such a good impression and make you like our hotel so much. We will continue to work hard to provide the best service and look forward to meeting you again. I wish you a happy life and smooth work!
Guest User
Deluxe Standard Room
Stayed in Sep 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 20, 2023
The river view room was comfortable. The front desk was very warm and considerate. They upgraded my room to a river view. When I left, I brought my luggage with me. The front desk also helped me move my luggage. It was very, very good 👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your high evaluation of us. We are very happy to see your recognition and look forward to your visit again. I wish you a happy life and smooth work!
Meimei
River-view Standard Room
Stayed in Sep 2023
Family
2 review
4.0/5
Very Good
Posted on Sep 21, 2023
The best hotel in Laohekou, no doubt about it. The single room is not equipped with anything special, and it is very cozy with small pillows. But it is recommended not to put those self-paid products in the room, which looks a bit low
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time out of your busy schedule to comment on our hotel. Thank you for your valuable suggestions. I hope that your next stay will bring you a different experience. I wish you a happy life and smooth work!
Tongbingkuaile166
Executive Deluxe Twin Room
Stayed in Oct 2023
Family
28 review
4.0/5
Very Good
Posted on Oct 6, 2023
Excellent location, good hygiene, convenient parking, and a little expensive.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your comments and recognition of the hotel, and thank you for your valuable suggestions. We will definitely work harder to provide guests with a comfortable and warm stay experience. We look forward to your visit again! I wish you a happy life and smooth work!
5200x
River-view Double Room
Stayed in Feb 2024
Booked for others
31 review
4.0/5
Very Good
Posted on Mar 1, 2024
The room is spacious and comfortable, with complete facilities, good environment, and a view of the Yangtze River. The service is also very warm, and there is free breakfast. The price-performance ratio is relatively high. This should be the only good hotel in this place.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing and recognizing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. We look forward to your visit again!
Xinchengzeling
Deluxe Double Room
Stayed in Sep 2023
Business travelers
59 review
5.0/5
Outstanding
Posted on Sep 10, 2023
Facilities: 👍👍👍👍👍👍 Hygiene: 🤙🤙🤙🤙🤙🤙 Environment: Han River Riverside Room Service: 👍👍👍👍👍👍
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing Tianhe Hotel and giving your attention and affirmation. Your support and encouragement are the driving force for our continuous progress. We will continue to maintain this enthusiasm and serve our guests sincerely! Looking forward to your visit again!
Anonymous User
Deluxe Double Room
Stayed in Aug 2023
Business travelers
6 review
4.0/5
Very Good
Posted on Oct 24, 2023
It is basically a good hotel in a county-level city. The facilities are good, but a little old. The breakfast is just edible, the room is large, and the view is very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments and recognition. We are deeply ashamed for bringing you a bad experience. We will work harder and constantly improve ourselves. We hope that you can have a better experience when you visit next time. I wish you a happy life and smooth work!
Guest User
River-view Standard Room
Stayed in Aug 2023
Family
3 review
5.0/5
Outstanding
Posted on Aug 14, 2023
By the lake, beautiful environment, clean rooms, thoughtful service, rich breakfast, very satisfied, a very satisfactory stay experience, will choose next time.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for taking the time out of your busy schedule to give a fair evaluation of our hotel. Your affirmation is also the driving force for our progress. We will continue to improve to make you more satisfied. We look forward to your visit again and wish you smooth work and a happy life!
Yuzhi
River-view Standard Room
Stayed in Feb 2024
Family
81 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Facilities: The facilities look a bit old, but they are all very clean. Hygiene: The hygienic conditions are good and very well maintained. Environment: The environment is OK, it looks like a business hotel, and can hold weddings, banquets, etc. Service: The service is good, and the breakfast is also rich, which is worth recommending.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Tianhe and sharing your experience. Your recognition is the greatest support for Tianhe. Every step of our growth is inseparable from the opinions and suggestions of guests like you who pay attention to and care about Tianhe! Thank you again and wish you a happy life! We look forward to seeing you again next time!
Guest User
River-view Leisure Room
Stayed in Jul 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 31, 2023
It's a relatively good hotel in Laohekou City, close to the Han River and overlooking the Wang Fuzhou low-water power station. The river is relatively wide and the environment is relatively good. I don't know why, but after paying for the reservation on Ctrip, I have to pay a deposit when I arrive at the hotel. Although the money is not much, a sense of distrust immediately makes me feel uncomfortable. I wonder how others feel about this?
Original TextTranslated by Google
Response from Property: Dear guests, hello! Welcome to Tianhe Hotel. It is our honor to have you stay here, but we apologize for not satisfying you. The hotel has not yet signed a deposit-free agreement with the online platform. We are very sorry to bring you a bad stay experience.
TaoBer
River-view Suite
Stayed in Jul 2023
Business travelers
52 review
1.0/5
Posted on Jul 23, 2023
The location of the hotel is OK, and the river view is very comfortable. . But what makes me very weird is, what's the matter with the door of the toilet? When I go to the toilet, I can hear it from outside. . It's very embarrassing. When I sleep at night, the light outside comes directly from the gap below the door, it's bright, and the key is that there is no way to block it! The decoration started before 8 o'clock in the morning, and it didn't start until after 9 o'clock. I called to complain and moved to the other side to knock... I know that the decoration of the community starts after 8:30 in the morning, and you are a hotel, knocking before 8 o'clock... Knocking non-stop! I am really speechless! After complaining, the knocking stopped after more than 20 minutes!!! And because of this toilet door, people walking and talking outside the corridor can be heard clearly... It's like it's right next to my ear! I'm going crazy!!! I don't know what the meaning of this door is? ? ? They also nominally upgraded my room type... Oh my God, I really don't want to upgrade... I didn't sleep well all night, and I had to drive 700 kilometers on the highway the next day. It's really speechless!!!
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