Home Inn Neo (Shanghai Xinchuan Road Chuansha Metro Branch) Reviews
Home Inn Neo (Shanghai Xinchuan Road Chuansha Metro Branch)
Floor 4, 378 Xinchuan Road (Xinchuan Lu), Pudong New Area, Shanghai, 201201, ChinaView Hotel Details
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Home Inn Neo (Shanghai Xinchuan Road Chuansha Metro Branch) Guest Reviews
4.5/5
Good
946 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.6
Cleanliness4.4
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All reviews(946)
Positive reviews(905)
Reviews with photos/video(101)
Convenient location(106)
Friendly front desk staff(94)
Easy to get around(80)
Great value for money(64)
Close to metro(52)
Average sound insulation(33)
Would stay again(11)
Perfect for business trips(10)
Negative reviews(41)
Elioss
Single Room
Stayed in Oct 2024
Solo travelers
20 review
4.2/5
Very Good
Posted on Oct 29, 2024
Basic room for a simple stay, very convenient location for early flights. Close to Chuansha old town and line 2 to Pudong Airport. Would recommend.
Response from Property: Dear guest: Thank you very much for your stay and review! We are deeply sorry for the inconvenience caused to you during your stay. The hotel front desk has prepared earplugs, which can be collected at any time! While pursuing excellence and striving for perfection, we also strive to provide guests with a comfortable and warm accommodation environment and high-quality and considerate services. We sincerely look forward to your visit again!
Guest User
Queen Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Good ๐๐
It's safe there and also friendly behavior from the staff
Very good view from the room
Response from Property: Hotel reply: Hello! Thank you for your evaluation of Motel Shanghai Pudong Airport Chuansha Subway Station! We are honored that you are satisfied with the hotel! We will continue to provide you with the most comfortable accommodation experience with clean and comfortable rooms and high-quality and considerate services. Welcome to visit us often! Wish you a happy life! Responder: Hotel General Manager
Guest User
Business Double Room
Stayed in Nov 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Nov 28, 2024
Nice clean hotel that is convenient to go to Shanghai Disney & airport.
The Chuansha Park & Heming Tower is also really close by for a nice walk after meal
Response from Property: Hotel reply: Hello! Thank you for your evaluation of Motel Shanghai Pudong Airport Chuansha Subway Station! We are honored that you are satisfied with the hotel! We will continue to provide you with the most comfortable accommodation experience with clean and comfortable rooms and high-quality and considerate services. Welcome to come often! Wish you: Have a happy life!
CHIN YING YEE
Queen Room
Stayed in Oct 2024
Couples
5 review
3.5/5
Posted on Oct 31, 2024
front desk staff is very kind and helpful. Good location, which is very near the airport. The price is cheap but the toilet is very small and the pillows are very thin. You get what you paid.
Response from Property: Dear guest: Hello! Thank you for staying at Motel Shanghai Pudong Airport Chuansha Subway Station and for your comments. The hotel will make improvements based on your suggestions. We have adopted your opinions and upgraded the hotel accommodation environment. We also look forward to your next visit to a refreshing feeling. Thank you again for your opinions and comments!
Anonymous User
Guestroom (2 beds).
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 29, 2024
All were good; I highly recommend it to others. It is a great choice for your stay in Shanghai.
Response from Property: Hello! Thank you for your evaluation of Motel Shanghai Pudong Airport Chuansha Subway Station! It's an honor for you to express your satisfaction with the hotel! We will continue to bring you the most comfortable accommodation with clean and comfortable rooms and quality and considerate service. You are welcome to come often.
Guest User
Single Room
Stayed in Aug 2024
Solo travelers
11 review
4.5/5
Great
Posted on Aug 14, 2024
Good to stay for a night before heading to the airport via line 2. The old area is very beautiful with a pagoda and a river nearby
Response from Property: Hello! Thank you for your evaluation of Motel Shanghai Pudong Airport Chuansha Subway Station! We are honored that you are satisfied with the hotel! We will continue to provide you with the most comfortable accommodation experience with clean and comfortable rooms and high-quality and considerate services. Welcome to visit us often! Wish you a happy life! Replying person: Hotel General Manager
Guest User
Queen Room
Stayed in Apr 2024
Couples
4 review
4.0/5
Very Good
Posted on Apr 17, 2024
Perfect location, out of crowded city.
Response from Property: Hello! Thank you for your evaluation of Motel Shanghai Pudong Airport Chuansha Subway Station! We are honored that you are satisfied with the hotel! We will continue to provide you with the most comfortable accommodation experience with clean and comfortable rooms and high-quality and considerate services. Welcome to visit us often! Wish you a happy life! Replying person: Hotel General Manager
Marinuchka
Queen Room
Stayed in Oct 2023
Couples
23 review
4.0/5
Very Good
Posted on Oct 29, 2023
Far from city center (30 minutes by metro to Nanjing st.) but i chose it because I wanted to be close to Pudong airport.
Nice room, quite small.
The staff is very friendly and helpful.
Close to shops, restaurants and the beautiful Chuansha park.
Response from Property: Hello! Thank you for your review of Motel Shanghai Pudong Airport Chuansha Subway Station! We are honored that you are satisfied with the hotel! We will continue to use clean and comfortable rooms and high-quality and considerate services to bring you the most comfortable accommodation experience. You are welcome to come often! I wish you a happy life! Respondent: Hotel General Manager
Ravindu Shehan Dissanayaka
Queen Room
Stayed in Mar 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Mar 30, 2024
Good all things but one girls drunk and shouts loud but immediately no actions done. Be safe if you going to their. Police also involve but I slept with some scaring manner. Staff and facility are good.
Response from Property: Hello! Thank you for your review of Motel Shanghai Pudong Airport Chuansha Subway Station! We are honored that you are satisfied with the hotel! We will continue to use clean and comfortable rooms and high-quality and considerate services to bring you the most comfortable accommodation experience. You are welcome to come often! I wish you a happy life! Respondent: Hotel General Manager
KohKelvin
Single Room
Stayed in Mar 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Apr 1, 2024
Staffs are polite.
It good if cars are not parked right in front of the main door. Customers might have luggage and have difficulties getting in or out and might accidentally scratch them.
Response from Property: Dear guests: Hello! Thank you for staying at Motel Shanghai Pudong Airport Chuansha Subway Station, and also thank you for your review despite your busy schedule. Every comment from the guest is a spur and encouragement to us. We will definitely improve our shortcomings to avoid similar situations. , and strive to improve the satisfaction of every guest. Motel Shanghai Pudong Airport Chuansha Subway Station store sincerely looks forward to your visit again. Reply person: Xiao Mo!
amiram
Guestroom (2 beds)A
Stayed in Jan 2024
Family
11 review
4.5/5
Great
Posted on Jan 11, 2024
Really good value for price, lady at the desk was professional and helpful. Close to the metro just a few stops away from the airport.
Response from Property: Hello! Thank you for your review of Motel Shanghai Pudong Airport Chuansha Subway Station! We are honored that you are satisfied with the hotel! We will continue to use clean and comfortable rooms and high-quality and considerate services to bring you the most comfortable accommodation experience. You are welcome to come often! I wish you a happy life! Respondent: Hotel General Manager
Guest User
Guestroom (2 beds)A
Stayed in Sep 2024
Travel with friends
116 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Very good stuff who working at lobby
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Guest User
Queen Room
Stayed in Dec 2023
Couples
1 review
4.2/5
Very Good
Posted on Dec 20, 2023
My wife and I passed the night here and left for Hefei City the following day after her long flight from Africa.
Close to the Chuansha Metro Station on Line 2 from Pudong Airport (5 stops away). However, there is no where the english version of the hotel name (written on the english version of the check-in voucher) was written on the building of the hotel. As the Taxi driver dropped us off and left, what I saw was "Home Inn Hotel". I had thought we were at the wrong place. This threw me off balance for some moments, and my wife was almost crying as I broke the news to her as it was cold and raining. As there are more than one hotel in the building, it is recommended that the English name of the hotel be written outside the building like Home Inn Hotel did for easier accessibility especially for foreigners. Only the chinese characters (hanzi) of the hotel name were written outside.
There are many restaurants (local restaurants and foreign like McDonalds) around it where one could eat. The receptionist was warm and friendly. We were given a little gift on checking out. Hotel was generally clean but it could be improved upon. There was hot water and the AC worked well.
I would recommend it for anyone looking for an affordable, budget hotel with good service in a location not far from Pudong Airport.
Response from Property: Dear guests: Hello! Thank you for staying at Motel Shanghai Pudong Airport Chuansha Subway Station, and also thank you for your review despite your busy schedule. Every comment from the guest is a spur and encouragement to us. We will definitely improve our shortcomings to avoid similar situations. , and strive to improve the satisfaction of every guest. Motel Shanghai Pudong Airport Chuansha Subway Station store sincerely looks forward to your visit again. Reply person: Xiao Mo!
Guest User
Queen Room
Stayed in Jul 2023
Solo travelers
15 review
4.0/5
Very Good
Posted on Jul 12, 2023
Clean and suitable for people who need some rest before to go to Pudong airport.
Response from Property: Hello! Thank you for your review on Motel Shanghai Pudong Airport Chuansha Subway Station Branch! We are honored that you are satisfied with the hotel! We will continue to bring you the most comfortable accommodation experience with clean and comfortable rooms and high-quality and considerate services. Welcome to come often! I wish you a happy life! Respondent: Hotel General Manager
Nestor B
Queen Room
Stayed in Nov 2023
Business travelers
6 review
2.7/5
Posted on Nov 13, 2023
At check-in we were insistently asked to cancel and check in again. Be careful, if you booked and paid, stand on your own! The rooms themselves are old, but they are cleaned well, and the cleaners are very friendly.
Response from Property: Dear guests: Hello! Thank you for staying at Motel Shanghai Pudong Airport Chuansha Subway Station, and also thank you for your review despite your busy schedule. Every comment from the guest is a spur and encouragement to us. We will definitely improve our shortcomings to avoid similar situations. , and strive to improve the satisfaction of every guest. Motel Shanghai Pudong Airport Chuansha Subway Station store sincerely looks forward to your visit again. Reply person: Xiao Mo!