Sheraton Cebu Mactan Resort Reviews

The hotel is new, clean, and spacious, which we appreciated. However, there were a few disappointments—no free sauna or steam, the breakfast was not very satisfying, and there was no swan decoration in our honeymoon suite, even though it was my birthday trip and mentioned during booking. Despite these issues, the overall experience was good.

Very nice hotel with beachfront view and with great hospitality and amenities. Staff very welcoming and attentive to guests. Breakfast with great variety and quality. Fitness center is quite good. Rooms are big and comfortable. It is a very good resort to relax but it you are looking for walks and things to do outside the hotel, it is difficult.

The only downside of this resort is the beacn is not sandy bottom which makes it less enjoyable. If you want a modern room go for this otherwise I would still choose shangarila or crimson

Absolutely loved the vibe of the hotel. The gym instructor Paolo had amazing classes. Lloyd showed excellent standards of hosting at dinner time. Ralph, in the bar, made sure to keep our glasses filled. Jarred, a big thank you. It was the first time we felt such great service in a restaurant. Perfect stay two-night stay. I think this duration was good.

It's a quiet place so if you like to have a vacation with family I think this place is perfect. They have a bar though to sip and unwind facing to the beach it's such a great ambiance. They also have restaurant with a classy and elegant vibe. What I like is the hotel is really clean and modern their staff is very polite and hospitable. With the food hmm I like the breakfast than dinner both are buffet. The time we went there they have a Zumba in the pool and I find it cute seeing guest doing Zumba together.

very good service, very clean, good seaview, not much choice for lunch and dining, but recommend to choose this one

Will surely come back!

The experience in Sheraton is exceptional, facility were high-end and maintained well. Food and drinks here were very nice. The friendliness and helpfulness of the staff deserves a high appreciation too, we were in good hands throughout our stay! Will definitely return!

The room condition was very good and all services were satisfactory. It was the best hotel I would definitely stay at the next time when I come to Cebu.

It was a good experience but I feel like there could be some improvements that could be made especially with the food that they serve in the buffet. Breakfast was good but dinner buffet was so average with limited choices. Location was also not good since there is nothing around the place. The staff were nice and friendly. The ocean view was stunning and is totally recommendable.

It was so amazing and a wonderful experience. My family enjoyed our stay very much and hoping to come back soon for another family bonding.

All time legend Sheraton

Positives: I thoroughly enjoyed my stay at this hotel! The personalized service was outstanding, with staff greeting guests by name. The cuisine was delicious, and the hotel provided a variety of daily activities for guests to enjoy. The spacious, immaculate rooms, especially those with ocean views, were a highlight, along with the state-of-the-art facilities. The spa experience was simply exquisite. Negatives: Unfortunately, the beach fell short of expectations. Instead of sand, it consisted of gravel, and the water was rocky, requiring water shoes for safe entry. Not having them was a regrettable oversight, as they are essential for a comfortable beach experience.

Excellent and helpful staff, room is big and comfortable with nice sea view (perfect direction to look at the sunrise from the balcony), food from the restaurants are fantastic at decent price (the portions at 5 ciens were HUGE) also enjoyed the 24 hour in room dining (which comes at the same price as dining in) - will stay here if we come to Cebu again!