I wanted to share my experience because it was so positive. I arrived at the hotel after being forced to delay my motorcycle travels due to high winds and possible snow fall heading west. I was greeted by Savannah and she was so polite, helpful and accommodating, Also the General manager was present (Tess) and while she was multi tasking she realized I had a motorcycle and she was helpful in finding me a covered area to protect it from the weather. Both these women are shining examples of true customer service, I just want them to know how much I appreciate their efforts.