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5 star

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Breakfast

Sercotel Puerto de la Luz
4.2/562 Reviews

Sercotel Puerto de la Luz

Las Palmas|0.2km from Castillo de La Luz
Oddly, the hotel has asked me to review themselves through a site called Trustyou but the link does not work on either the iPhone or various different browsers on my computer, all very strange but probably reflects our stay. All the staff we came across were very friendly and helpful which is always a good thing. The breakfast was good in the main though the fruit that was served seemed a bit bland, more so as we are on a Spanish island and they should have the best fruit. Not sure what was happening there. Hotel is just a few minutes walk from the beach so really conveniently located. Bed was was very comfortable. However, the room looks stylish but actually the design left something to be desired. Although not actually open, the toilet has glass walls and door with a pattern. It just felt like it was in the room rather than separate, suppose it depends on what your views are about privacy when going to the toilet, we were not keen. Room terrace was great, though never used it that much. it was supposed to have a bar but only once was it open when I was on the terrace. Which was slightly odd as it was quite crowded and most of the space was occupied. No where to get a drink in the hotel during the day! Biggest issue, which directly is not the hotels fault but there was no warning was the carnival. Not every night but enough to ruin the holiday it went on to 5am plus the fun fair going on late as well. There is a sign on reception telling guests about it but by then you are there. If you are warned before hand you could make an informed choice as to stay there or not. But they wouldn't do that as they would lose revenue. Frustrating thing was we walked past other hotels I had considered which were far enough away not to be disturbed.

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Family friendly

HD Acuario Lifestyle
3.9/523 Reviews

HD Acuario Lifestyle

Las Palmas|1.09km from Castillo de La Luz
The location is good but the room is just OK given we upgraded to suite with a Roof Terrace. Room and accommodation very clean. The space was acceptable but not a suite. The terrace was nice but no cushions as featured in pictures. There are very few UK reviews despite the hotel being featured in TUI, so hope this info answered some of the questions we had, The breakfast included was in the park below in a cafe . It was basic to say the least , although nice. A coffee, a glass of orange, a piece of fruit and croissant. There is some photos on trip advisor of breakfast but these are out of date and the cafe providing breakfast has now changed. Water temp in shower is changeable. No English speaking TV at all not even BBC world news. No English/ black tea in rooms so take some tea bags if you enjoy a cup. Wi fi good and air conditioning. The location is what makes the hotel, alongside clean and secure accommodation. Don’t expect the usual hotel it does not have a reception. The entrance is a back street but don’t be put off. Our room was quiet but on the 3rd floor. Las Palmas itself is nice for maybe 3 or 4 days. We stayed 7 and it was too long. A plus is there is a hop on hop off bus in the square about 50 m away that you can get to Veguetta. There is lots of restaurants in the square with nice quality food and good value drinks. If your turn right out of entrance and next left you will find a selection of nice tapa bars within 50 meters. beach a short distance too and a nice walk from one end to the other. The cruise port can be seen from park view terraces and provided an ever changing view of cruise ships
Design Plus Bex Hotel
4.2/579 Reviews

Design Plus Bex Hotel

Las Palmas|1.21km from Castillo de La Luz
Fabulous hotel, cannot recommend it highly enough. Great location, just one block from santa Catalina park, over looking the port and only a few minutes walk to the beach. Rooms are stunning and very well appointed, lovely big showers, plenty of hanging space etc. The only slight improvement that could be made is the air conditioning, it's not the greatest and my particular room was particularly warm but reception did give me an extra card so I could leave the electricity on when I left the room and this helped a lot, it took about 24 hours but eventually the temperature came down sufficiently. The roof top bar has some stunning views and is a great place to relax with the drink, the bar staff are great, helpful and friendly an make a pretty good mojito too. The roof top solarium on the other side of the roof could do with a little improvement in terms of furniture but the view is still great and the little pool is a great place to cool your feet after a busy day sight seeing. Breakfast is of very good quality, small selection of hot items but lots of fruit, pastries, cereals, juices etc etc, again the staff here are all friendly and helpful, as they are on reception too. This is a city center hotel and there is no view from many of the windows, mine overlooked a neighbouring apartment block (only a few feet away across a slim courtyard) some look out into an internal courtyard, but the staff, the location and the size and quality of the rooms definitely make up for this and I would highly recommend it to anyone looking for a great base to explore this beautiful island.

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Top rated hotels in Las Palmas

Searching for hotels near Castillo de La Luz? Compare room rates and reviews to find your ideal stay.
Exe Las Palmas
4/552 Reviews
Fading. Could be 5 stars but is only 3.5. The staff are nice but the main reason we used to stay here was the pool. However that now does not open until 12..or later some days and it closes at 7pm. Therefore on arrival it was closed and on check out day you cannot use it at all. The bar has no draught beer...just a few bottles and closes at 4 pm. Many people were trying to order during those times but nobody was there to take their orders. Sat and Sun there were 30 people plus on the roof until 8pm and wanted to spend their money but could not! Madness. Some days there was a life guard sitting by an empty pool and other days when the pool was busy..no lifeguard. The Aircon works but is noisy. The TV is an antique and most channels do not work. There was a heatwave but you get one free water each on day one but no more than that even if you pay for 7 or 14 nights. Wifi works but you have to login everyday. Hotel is in a great place but Las Palmas is noisy, dusty and a little fragrant at times! If the main company, Eurostars would look afresh here and spend some money on a refresh then this could be a 5 star. Until then we will stay elsewhere, most probably.
Hotel Aloe Canteras
4.1/550 Reviews
The location is excellent, just beside the most lively beach in Las Palmas, there is nothing nearby. The nearest bus stop is just two steps away. The bus on the island is very developed. It is very convenient to go anywhere. The hotel is on the left. A large supermarket, daily necessities, fruit is still very cheap, it is closed at nine o'clock, pay attention in advance, because it is very close to the beach, swimming and sun is also very convenient. The room is very spacious, the two of us have anything to put, the bed is not too narrow, the bathroom is very spacious, and the cleaning is very clean The front desk is very welcoming and will say hello every time you enter or leave the hotel. There are not many types of breakfast, but there are some, fruit and meat, various bread, egg, ham, sausage, coffee juice, it is worth mentioning that there are freshly squeezed juice and yogurt, very good to drink The hotel has two terraces for sunbathing and the scenery is great. There is also a dj performance at night, but unfortunately it has not been completed. The hotel also offers free parking, which is very convenient for people who rent a car around the island. The only thing is that not all rooms are sea views. We stayed at the interior this time, but fortunately there is a terrace. When booking, remember to note the sea view room, and there is a strange smell in our room. It’s basically gone for a day.
Hotel Ciudad del Mar
4.3/529 Reviews
Room 104 very nice. Well equipped and very clean. Comfortable bed. There is a fridge and microwave. Good attention to arrival. It is very close to Las Canteras, it is reached in three minutes. We don't use breakfast so I can't comment. We will repeat safe because the price quality ratio is very good
AC Hotel Gran Canaria
4/580 Reviews
This was a one night stay before picking up the cruise ship Azamara Onward. To get to check-in, you have to go up one storey from ground level by climbing a fancy set of entrance steps. There is a 1970s ”baggage lift” to the rhs, and if you have a disability you can use that, but it has no sides, and moves at a snails pace whilst your finger has to stay on the button. This lack in investment speaks volumes about this hotel. I was given a superior room due to loyalty scheme status, but it was nothing special. The air con was noisy, and the room lacked charging points. The mattress wasn't that great, and the bedding was musty. Dinner in the 23rd floor restaurant was a farce. The restaurant was fairly full with cruise guests on a dinner package that included a buffet and drinks. Rather than allowing us to pay for the same buffet, we were forced to choose from a very limited overpriced restaurant menu. The food was disgusting. The extremely processed food ”burger” was still raw in the middle; the hake was aslso still raw in the middle and both had to be sent back to the kitchen. They couldn't even cook the chips. My travel companion said that breakfast in the morning was even more of a disaster - not enough seats for the guests, nor enough food out. Would I stay here again? Well, I used Marriott points, so it was free. If I was paying for it, I'd want my money back.....
Hotel Pujol
4.1/544 Reviews
Cheap and cheerful budget hotel. Pillows are a little strange. Thin sheets (good for the hot climate). Beds not the most comfortable but not the worst. No AC just a fan that’s a bit tired. And the view from the frosted window is a bit depressing. Tv is just Spanish tv. Staff are very friendly and most speak good English. Good for a short stay but I wouldn’t recommend for more than a few nights. Didn’t try the breakfast (reasonably priced) and the bar is only open for that. There are other bars nearby open till small hours though. Fairly safe area but not the prettiest. A 1 min walk to either beach and lots of restaurants. No water produced in the rooms or fridges.
Tusity One
3.7/58 Reviews
Very clean and very well located

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