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5 star

Nobu Hotel at Caesars Palace
4/5107 Reviews

Nobu Hotel at Caesars Palace

Las Vegas Strip Las Vegas|0.48km from Evening Call
The front desk of the hotel is in an inconspicuous and small place in the Caesars Palace. There is a cigar bar next to it. The smog is filled and we don’t feel good with our children. With the 4-year-old Vain aircraft delay, check in at 11 o'clock in the evening, the hotel front desk said that we have to wait 15-20 minutes, because the hotel manager needs to go to our room to check whether the cleaning of the room has been completed. I was shocked when I heard it. Isn't this work done in the afternoon before the guests stay? It was close to the early morning! During the check-in period, other guests checked in and got the room card. I asked again, the indifference of the front desk indicated that the other party was staying in a superior suite. I was just a common room, and the attitude was very bad. I immediately called Ctrip, the front desk saw me call Ctrip, and then called the manager to urge. I asked the front desk to let the manager contact me. The front desk said that the manager could not go to the guest room. If you want to see the manager, he would be in the lobby. I said, please ask the manager to call me. After half an hour after entering the room, I did not receive a call from the manager. Instead, Ctrip made a phone call to follow up and said that the hotel had set up a ”free upgrade” for me. I said that I didn't see any upgrades. Later, Ctrip followed up. The hotel said that the room type was not upgraded but arranged a room with a better view. I am really huh, huh, because the curtains are the opposite room, the sense of sight is strong, it is impossible to open the curtains, do not mention any landscape. I took the initiative to call the front desk and ask for a manager. The customer service said that I would tell you something, and then exempted one night of taxes and fees. It is still a mediocrable attitude. I asked the manager to call to apologize. The other party said, ”You still have to find a manager to do what you want, I have already given you.” Throughout the process, I never mentioned asking for compensation. It was the other party’s initiative to waive the one-night tax, as if I contacted the manager to figure out their cheapness. I flew with the baby for 15 hours to the United States, showing him more than 40 US dollars in taxes and fees? ! The attitude is as bad as it seems to be ours. Later, the manager finally called, the background was very noisy, I don't know where he was calling. It’s a sigh of gas when I hear the manager’s phone call. The manager said, ”If you wait a little, we will give you a tax.” The implication is that I have gotten a little cheaper. The fault is not me, the compensation is also proposed by the hotel. Why can't I say sorry to the guests with kindness and sincerity? It is absolutely impossible to stay in this hotel again in the future.

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Top rated hotels in Las Vegas

Searching for hotels near Evening Call? Compare room rates and reviews to find your ideal stay.
The Platinum Hotel
4.2/5101 Reviews
Las Vegas Strip
The room is big, with a kitchen and cooking utensils. You can see the big ball up close. It's not far from the avenue. The parking lot is quite big, which is pretty good. There are no slippers and toothbrushes, and the check-in and check-out times are 4:00 and 11:00.
Flamingo Las Vegas Hotel & Casino
3.9/5167 Reviews
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Hotel was spectacular. Great room which was large and had awesome views of wheel and sphere. Pool was great. The hotel was a little worn in areas, but still a fantastic hotel with our highlight being the flamingoes for sure 🦩
Planet Hollywood Resort & Casino
4.2/576 Reviews
Las Vegas Strip
The hotel room was nice although bathroom not as clean as it could have been. Floor liked like there were dribbles everywhere. ****** was great, lots of options for food and drinks. Parking was horrendous. Self parking was in another structure and you had to walk 3/4 of a mile through the Miracle Mile mall AND still pay $18 a day and that was during the week. They need better parking.
The Linq Hotel and Casino
4/5140 Reviews
Las Vegas Strip
The parking garage elevators were all broken so we had to walk down the ramp for 5 levels with all our luggage. That was quite annoying. There were also no refrigerators, microwave or coffee makers in the room. On our last night we grabbed some pizzas from the lobby and I am pretty sure I got food poisoning. Other than that it was a great stay.
Horseshoe Las Vegas Formerly Bally's
4.1/5305 Reviews
Las Vegas Strip
I visit Las Vegas a lot, but never alone. This is my first solo trip and my first stay in Horseshoe/Bally's. I would say this would have to be one of my best trips. Staying in Horseshoe made it even better. When I arrived at the registration desk there were only 1 employee helping customers with the check-ins. There were a bunch of self check-in kiosks, which I don't mind. The kiosk was straight forward and took me about 5 minutes to check myself in. When I got to my room, I liked what I saw. You get a lot of space and floor to ceiling windows. Make sure to bring your own soap for the foam bath because they don't supply it. If you're into gambling the ****** is a nice size. Very little options for restaurants and bars in the hotel, but no worries. The Horseshoe is conveniently located to all of the hot spots. Once you exit the hotel you're minutes away from all of the great food and some terrible ones😅. I will definitely stay here again just for the location and of course the cost. I had a great deal because my trip was on the weekdays.
The Cromwell Hotel & Casino
3.6/5104 Reviews
Las Vegas Strip
Always a fun time at The Cromwell!!! A must visit at the bar with the video poker. Devon, Chris and the rest of the team (I'm sorry I didn't get your name) were amazing. They made sure we were taken care of and had fun conversations with everyone. It was awesome that I was able to have a Caesar made instead of a bloody mary! Other places I had asked and I got a confused look or a ”no”. We will be back!!!

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