Guest User
May 5, 2024
This was our last stop in Italy for 6 nights, we were a family of 4 and had 2 rooms. There was a slight confusion with one of our rooms as we wanted a twin and had to wait a while for the double bed, which was actually 2 single beds zipped together, to be prepared by house keeping as a twin. However, the rooms were a really good size and clean - with what I would expect for 4 stars. We had opted to pay extra for a deluxe room, which on the website stated in had a free mini-bar, which turned out to be 2 cans of beer and 2 bottles of water, we had to ask for the water to be replenished, for a 4 star I would of expected it to be replenished without asking. The hotel facilities were really good - bar & restaurant recently renovated. As it was still technically off-season, the bar menu wasn't available, although the menus were put out onto the tables everyday, I am guessing as it had the drinks in there. The breakfast was good and although busy in morning we did get a table. A special shout out to the what we think was the restaurant manager, Filipio, the hours he worked were long, we saw him late into the. Night then early at breakfast the next day - but he always had a smile and would always have time to have a chat with us to see how we are. The reception staff were also great and always on hand to help. If you want a relaxing resort type venue then this is the one! We used the spa & and treatments, and the facilities were excellent! However, to get into the main area of Lazise it is roughly a 10min taxi journey or 30min walk (be warned the footpaths aren't great and lots of cycle lanes) We ended paying 30 euros each day on taxis which you can order at reception and on the way back you call a number at a taxi rank you can find at the main entrance to Lazise. Overall, it was a nice hotel with great facilities and great staff, location not that great .