3-Star Hotels in Lebec

My wife and I stayed at this dump on 12/30/21. The hotel is now and has been under renovation construction for a long time read from previous reviews. Wish we had known this before we booked. The blonde haired lady at the front desk who checked us into room 124 was pleasant and cordial; however, she put us in a room directly under a room being renovated while the hotel was not fully booked. When we were made aware of this fact by the sound of hammering and construction equipment, I went to the front desk to ask the clerk if she could do something about the noise keeping us awake. The blonde haired lady was not there, but another clerk was there (Justine). Justine did not really show much interest in hearing my concern. When I engaged her with my polite request to put a stop to the noise, she informed me that construction crews were authorized to work up until 7 pm (though the hammering stopped after 7 pm, we could hear what sounded like light construction and foot traffic stomping around above us at 1 am). Justine was pretty rude in that as I stood at the counter requesting her assistance, she would not offer up any dialog but rather she stared into her computer monitor and typed away without showing me the courtecy of looking me in the eye and offering up dialog. I explained that I needed to get to sleep now for an early morning departure, but she pretty much just shrudged her shoulders and said that she couldn't do anything about it. I requested that she refund our money and that we would be on our way, but she responded that she was not authorized to do that and that I would need to talk to the manager who would be in the following morning. Onto the room critique: A faint smell of urine could be detected in the entryway. The room and bathroom were dark and dingy (missing light bulb in the bathroom). No microwave in the room. The hallway leading to our room had duct tape across the floor holding down the carpets. The cost for this horrible experience was $133 and change. We have stayed at many Holiday Inn Express hotels nationwide and this one rates at the bottom of the list. It seems that HIE quality control is hit or miss. It just depends on the individual hotel owner. My advise is to my fellow Tripadvisor travellers would be to continue on beyond Lebec to a more populated location such as Santa Clarita southbound or Wheeler Ridge or Grapevine northbound and AVOID THIS HOTEL LIKE THE PLAGUE!!!

I have stayed at this property in the past and loved it. This time I was a little disappointed. I arrived at night and the staff that checked me in seemed irritated. I did not get the room I wanted, because they stated I booked 3rd party. We made it work! Our shower made a loud noise, very loud while each of us showered, like a squealing, howling noise. In the morning they have items to take away for breakfast, like prepackaged muffins, granola bars, apples, bananas, and of course coffee. Oh, also orange juice. My granddaughter enjoyed the pastry and juice. I just wish they had more options for people who are Vegan. I opted for black coffee and a banana. Overall it was decent for a night stay.

Good location. Great bed. However, several window blinds where missing so people could look into the room. The bathroom faucet shot water in every direction. Shower worked but water came out of many directions. Back door to the hotel has a key card but the lock hole was taped over so anyone could enter.

We stayed in a junior suite and how spacious! The satellite for the TV wasn't available and the water was not cool. In July I sure love cold water. Staff was more than wonderful, accommodating and with a smile on their faces. I am a Best Western fan anyway.