Ibis Leeds Centre Marlborough Street Guest Reviews
4.4/5
Very Good
56 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.6
Cleanliness4.4
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All reviews(56)
Positive reviews(53)
Reviews with photos/video(11)
Awesome stay(18)
Great service(9)
Clean and tidy(6)
Convenient location(6)
Negative reviews(3)
Guest User
Twin Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 3, 2024
It was a nice experience there but they can include some asian foods in breakfast.
Response from Property: Thank you for your feedback! We’re glad to hear you had a nice experience during your stay. We appreciate your suggestion about including some Asian foods in the breakfast options and will definitely consider it to offer a more diverse menu for our guests.We hope to welcome you back soon.
Guest User
Double Room
Stayed in Aug 2024
Couples
1 review
3.2/5
Posted on Sep 1, 2024
No fridge in the room , room looked big on camera but very small, no welcome drink or water
Response from Property: Thank you for sharing your feedback. We’re sorry to hear that the room didn't meet your expectations in terms of size and amenities. We understand that a fridge, a welcome drink, or bottled water can be important for a comfortable stay, and we apologize if these elements were missed. Please note that these amenities are not standard for our hotel, but your comments are valuable and will be considered as we continue to improve our guest experience. We appreciate your understanding and hope to have the opportunity to provide a better stay in the future. Kind regards. The Ibis Management
KIM HO
Twin Room
Stayed in Jul 2024
Family
6 review
3.5/5
Posted on Aug 17, 2024
15 minutes walk from train station.
Located at high traffic junction but luckily the noise inside room is minimal.
The window cannot fully close and the shower head has leakage problem.
Staff is nice and helpful.
Response from Property: Dear Kim Ho, Thank you for your review! We're glad to hear you found the location convenient and appreciated the helpfulness of our staff. We apologize for the issues with the window and shower head and will address these promptly to ensure a better experience for future guests. We appreciate your feedback and hope to welcome you back soon! kind regards, The Ibis Management
Wen
Twin Room
Stayed in Jul 2024
Family
1 review
2.2/5
Posted on Jul 28, 2024
Firstly, the bed in the room was uncomfortably small, making it difficult to get a good night's sleep. Secondly, the carpet in the room had a noticeable and unpleasant smell. These issues significantly affected my stay.
Response from Property: Dear Guest, Thank you for taking the time to leave your valuable feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, The Ibis Management
Guest User
Twin Room
Stayed in Jun 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Jul 2, 2024
Hotel was a little basic, but good value for money nonetheless. The crucial thing for me was that the hotel was sufficiently clean, I would stay there again.
Response from Property: Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back very soon. Kind regards, The Ibis Management
Manish Kumar
Double Room
Stayed in Feb 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Feb 9, 2024
The staff is good. Breakfast is what I love here. Pub corner is nice just that food Orion’s gets closed soon and not good option outside the hotel nearby.
Response from Property: Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back very soon. Kind regards, The Ibis Management
olalekan Adisa
Double Room
Stayed in Jan 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Feb 2, 2024
I found the location easy and the staff are very friendly and helpful. However the lift doesn’t smell nice and this needs immediate attention.
Response from Property: Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back very soon. Kind regards, The Ibis Management
Bertianisticity
Double Room
Stayed in Jun 2023
Business travelers
11 review
3.7/5
Posted on Jun 20, 2023
A decent property located at the edge of the vibrant city centre. Shopping centres are about a 15-minute walk and there are quite a lot of public transport options. The room is basic but quite comfy and the bathroom was minimalistic yet well designed.
Aaron
Twin Room
Stayed in Dec 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Dec 11, 2023
Couldn't fault the room everything needed was provided would definitely book again
Response from Property: Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back very soon. Kind regards, The Ibis Management
Guest User
Twin Room
Stayed in Jun 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Jun 17, 2023
nice and we have a happy travel
Guest User
Double Room
Stayed in Feb 2023
Solo travelers
8 review
3.0/5
Posted on Mar 28, 2023
Hospitality is good. But the light is broken on my last day. Toilet is tiny but still comfortable. The bed is soft enough.
Anonymous User
Double Room
Stayed in Jul 2023
Couples
1 review
4.2/5
Very Good
Posted on Sep 26, 2023
Ive stayed at the ibis hotel quite a few times now and not a bad thing to say the bed for the double room is so comfortable and the cleanliness is there.lovely little shower area with toiletries provided.tea and coffee available for your stay and a wardrobe if needed.for 50 pound can’t go wrong
Guest User
Double Room
Stayed in Nov 2023
Couples
1 review
4.7/5
Amazing
Posted on Nov 6, 2023
Friendly staff, all good, expected a mini fridge.
Response from Property: Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back very soon. Kind regards, The Ibis Management
Anonymous User
Twin Room
Stayed in Oct 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 27, 2023
It’s a good budget hotel near the city centre.
Response from Property: Dear Guest, Thank you for taking the time to leave your valuable feedback. We hope to welcome you back very soon. Kind regards, The Ibis Management
Anonymous User
Double Room
Stayed in Mar 2023
Business travelers
107 review
4.5/5
Great
Posted on Mar 17, 2023
Great Location, large room but I wasn't so happy with check in as I was given a accessible room of which I didn't book and it had an odd smell so I had to then complain which wasted more of my time. Some of the staff were professional but some just didn't really care about the customer.