Park Plaza Leeds Reviews

We had such a great time! The staff gave us a free upgrade for my birthday and I felt so happy and so spoilt! Amazing time. Amazing hotel. We went to a nice coffee place right next door too.

Had a girls night out in Leeds, hotel is right opposite from the train station, as my friend is taking the train to come to Leeds. Hotel is very central location, but no car park. Room is decent sized.

Fab stay thank you, good location , good value for money, friendly staff, will be staying again.

The hotel is just opposite the train station, the location is good to eat any dishes and supermarket is very closed . Before we checked in , i requested connecting rooms but they said no connecting rooms. The hotel upgraded us to have executive rooms . It was appreciated. But they didn’t clean and tidy and refilled new towels everyday, the 2 nd day. The room keeping manager attitude was very bad, blamed me to disturb her schedule, asked her Warden to do extra bedroom 😅😅😅😅. The fact was that morning the toilet was blocked , tried to call at 1000 to ask somebody come up to check , since nobody appeared and warden was cleaning in next room. So I asked for assistance, the Warden is very nice and helpful, he informed her room keeping manager then cleaned and bumped my toilet After that the room keeping manager came up and blamed to the Warden in next room , I was very frustrated then she walked to my room door and complained to me . What kind of attitude she was . I called to the receptionist asked somebody explained and apologized but no news . But till now no one contacted me from the hotel. About the last day I need to took the earlier train to airport, I would like to get refund of 2 rooms breakfast but failed they said they can offer a padded breakfast to me . They did on time but with no hot coffee as I requested.😓🤷♀️

Absolutely amazing the hotel so clean and fresh I was on the 15th floor and the room.was lovely

Just across the road from the train station so ideally located in the city centre. Check in is real easy and the staff very friendly and helpful. Not that I watched the TV but they have decent sized TV's in the rooms too...

Great hotel in a great location for the city. Rooms are spotless and staff were really nice

Arrived to our hotel and the bathroom hadn’t been cleaned.

Well located near the train station and city centre. Relatively short walk to the university. Location lends its self well to going for room only accommodation as plenty of places to for dinner and breakfast in the immediate vicinity.

Nothing too much trouble, n fabulous room 2007

Was supposed to be queen superior room it was not I contacted hotel on inspection of room staff said she would asked her manager if room could be upgraded phoned back to say they was no availability. Breakfast was pleasant enough apart from constant banging with construction work being carried out not a good experience

We had such a good time! Thank you so much. The rooms were nice and warm, and all our special request were taken into consideration!

Great location, great customer service. Large room and great views but my room is a bit dated.

Right next to rail station and in the city centre. Convenient location. Excellent city view. But the bed is quite flimsy, when we turned around while sleeping, it made huge noice and caused us bad sleep. And the bathtub is very slippery, I slipped at my first night there.