Premier Inn Leicester Fosse Park

Stayed one night at Fosse Park. Having stayed at many PI’s I had a reasonable expectation that the hotel would be up to their usual standards. Arrived at 3pm check in time to be told the room wasn’t ready. Told to sit and have a drink ( not complimentary) so that was £8 before even getting to the room. The restaurant area was ok, clean and presentable but as we found out the rest of the hotel was clean but very dowdy and tired. Our room 332 needed a proper paint job. The hotel is not good if you are disabled as the lift to floors is tiny and I doubt you’d get a wheelchair and carer in there. Carpets were worn through in places and needed replacing. I’d guess that with the lack of disabled access and the poor decor that this is one of the first PI’s to open. Parking is good but the outside has a very uninspiring look to it where again it’s got a real need of an uplift. Location is fine and if you just need an overnight it does the job. Real impression was a hotel that caters for lots of contractors. WiFi is the usual standard (not worth the bother) or premium which obviously you have to pay for.

Staying at this hotel on business every week and have always had great customer service. Sarah and her colleague Rhoda (not sure how to spell her name) were exceptional and always helped me with any questions or queries I had. They went above and beyond to search rooms that were vacant just to find me a fan for my room. Great members of the team. Being away from home, friends and family, it is nice to stay here and always feel welcomed. A home away from home for me.

The accessible room advertised, is not not accessible. I would not recommend this hotel if you need an accessible room.

Been staying here for a while now, Skyes service has been excellent every time I’ve been here, behind the bar and at the restaurant

We book Premier Inn because the rooms are comfortable and familiar (home from home) and the beds are amazing! Also the costs are affordable. The outside of the hotel is a little dated but the interior is fine.

Worst Premier Inn that I have ever stayed in... The rooms are tired.. Stayed for 2 nights and had to change the room on the 1st night as the floor was not cleaned and full of hair.. On the 2nd day the room was not cleaned despite letting reception know.. Room keys won't work and had to go all the way down to reception to get it reset.. Staff couldn't be bothered when we complained.. Absolutely shocking customer service. SAVE YOUR MONEY AND BOOK ELSEWHERE. Would def NOT recommend this hotel..

The nicest mixed grill I have ever had at a premier inn! Thanks Chefs Seb & Mark. Regularly stay at premier inns for business (min 1 per week). Second one this week. The rooms could do with a refresh, however staff are alway very helpful. Coffee from machine is terrible could do with changing. And stopped doing orange juice.

Excellent, the staff was very helpful, friendly and went the extra mile when needed. The restaurant was friendly and the food was lovely. Skye was great behind the bar and very helpful. As well as Donna the manager, she’s ever accommodating. Sophie and dorata in the kitchen did a great job.

The hotel was clean comfortable everything worked food was plenty staff were polite &helpful I couldn't of had a better time