Hotels Near Leicester Arts & Museums Service in Leicester

This was the worst hotel I have ever stayed in. I was really reluctant to write this review as everyone I spoke to at the hotel during my stay was helpful and friendly, the staff there were top. However after complaining about the stay when checking out, again the woman I spoke to was lovely but said a manager would need to get in touch. It’s been four days and the owner/manager hasn’t. I gave them the opportunity to get in touch and see what went wrong, now I just need to be honest about the stay. This was the worst night sleep I ever had, in a hotel or otherwise. We paid for a suite, so one of the nicest rooms in the hotel. However from the moment we got in the room it was unbearable. The heat in the room was like being in a sauna - that isn’t an exaggeration. We went around the room to see if there were any radiators on that we didn’t spot! Unbearable. There is no air conditioning in the room just a tiny fan left on the side for us to use. That provided no relief. Maybe your thinking open a window, they are prevented from opening more than a few inches. So we were just stuck in this unbearable room with no alternative. In order to get the 2 hours sleep I did get that night. I had to get up and stand in a cold shower multiple times. This was a stop on a road trip my wife and I were having for our honeymoon. I rated all the other hotels 5 star they were amazing. This put a real downer in our otherwise perfect trip. I was embarrassed picking this hotel to stay in as one of our stops. Avoid it like the plague.

I was spending the weekend with my friend and travelling by motorbike. I was worried about leaving my bike on the street so I rang in the morning and they assured me there would be somewhere secure for me to leave my bike. Sure enough, upon arrival the guy was waiting for me with the gate open to park my bike behind the hostel. He took me through to the reception and although I did not eat or drink, the hostel was very cosy, quiet and everything in the city was easily accessible on foot. For the price the room was spacious, well equipped with a tv and sink, clean and comfy. When I checked out they let me leave my luggage, leathers and bike gear for hours while I had lunch. Outstanding service, excellent value for money. Would recommend and would stay again.

There's no way anyone could feasibly give Glenfield Lodge 5* and I'm sure the owners don't even strive for that. It's less than a mile from the city centre and is basic - it's mainly used by companies to accommodate construction workers during the week. The room had a working basic TV, kettle, and sink. The toilet and bathroom (both very clean and functional) were at the end of the passage. The building is tired internally. No doubt about that. It is a place just to sleep but - here's the rest of it. The gentleman on duty was polite, friendly and thorough. Even though we were only staying for one night we were treated very well. The beds and bedding were clean and very comfortable. To our surprise, it was extremely quiet. Either no one stats there at the weekends or the residents are very considerate. And now the biggest thing - £37 for a twin room booked only a few days in advance. Incredible value for money.

The lady by the name Hannah was so kind and helpful. She arranged an early breakfast for our team and we really enjoyed the stay.

Only one towel was available not the most hygiene of rooms. Location is great

Very good hotel, clean and tidy, free and convenient parking, not too far from the city center, just outside the city, breakfast in the morning is also very good, very worthy hotel

I stayed at the Marriott for business and was there for 3 nights. It was the first time I’d stayed there and on arrival the reception was pretty basic with very little information shared about the hotel. It set the tone for my stay: The room was ok but tired. There was no soap in the bathroom and there were hairs on the floor. That said it was vey quiet and the bed was very comfortable My keycard wasn’t enabled for the executive lounge which was part of the package with the room I had paid for. This was an oversight on the unwelcoming arrival. I’d asked for the room to be cleaned each day. This happened the first two days and on the third it didn’t. I had no clean glasses or water in the room which then led me to get passed to and fro from reception to the bar until someone was prepared to give me a clean glass and a bottle of water. The restaurant was busy and they were understaffed. My food arrived before my drink and when it did arrive the glass had a large crack all the way round. It would have been nice to not have to wait 20 mins for a drink too. The wifi in the hotel, including the executive lounge, was very poor and the phone reception was so bad I had to sit in my car to make calls. Not acceptable for a hotel offering business services. I spoke with the duty manger the morning I left to provide feedback as I didn’t want to just leave without saying anything (I’d tried to speak to reception about a couple of the issues while I was there but was given no help). The lady I met was nice and did apologise and she took my email and said she would speak to the manager and come back to me. 3 full days later and not a word which doesn’t give me confidence for their customer service and things improving for future stays. On a positive note the bar and restaurant staff (except the lady on the restaurant reception) were very polite and helpful despite being run off their feet. A big shout out for Lenka too in the Executive lounge. She was the best ambassador for the hotel by far. I am in Leicester once a month now with a new job and despite the Marriott being the closest hotel, I won’t be staying there next time after my experience and their seeming lack of interest in my experience as a customer.

Now the OYO Blaby Hotel. In would have given a higher score but they don’t yet have a restaurant. However they are soon opening a South Indian restaurant which will be a real improvement. The front of the hotel needs some renovation as do the garden areas around the car park but work seems to be underway. The staff were very friendly and helpful with our early check in. We had room 31 which is a family room. It was very big with a TV lounge area and double bed, a big ensuite bathroom and a separate area with two single beds. It was a bargain as we paid £90 for three of us. Although it doesn’t currently have a restaurant it is next to a Chinese restaurant and very close to the Old Vicarage pub which serves food plus several good cafes in Blaby who serve breakfast. There is also a well equipped gym in the hotel included in the room price. An absolute bargain.

I went to see a child studying at Loughborough University. I saw this hotel on Ctrip. I placed an order directly. I was a little worried. I didn't expect everything would be convenient after I arrived. Then I continued to stay for another day.