Holiday Inn Express Leshan Plaza (Jiaxing Road Food Street Branch)

Holiday Inn Express Leshan Plaza (Jiaxing Road Food Street Branch) Reviews

Holiday Inn Express Leshan Plaza (Jiaxing Road Food Street Branch)

No. 399 Baiyang West Road, Leshan, ChinaView Hotel Details
Holiday Inn Express Leshan Plaza (Jiaxing Road Food Street Branch)
Holiday Inn Express Leshan Plaza (Jiaxing Road Food Street Branch)Holiday Inn Express Leshan Plaza (Jiaxing Road Food Street Branch)Holiday Inn Express Leshan Plaza (Jiaxing Road Food Street Branch)
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Holiday Inn Express Leshan Plaza (Jiaxing Road Food Street Branch) Guest Reviews

4.8/5
Excellent
3272 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(3272)
Positive reviews(3237)
Reviews with photos/video(755)
Delicious breakfast(784)
Friendly front desk staff(390)
Perfect for kids(294)
Convenient parking(242)
Nice toiletries(122)
Close to train station(69)
Has facilities for children(33)
Negative reviews(35)
MikeJMJones
Standard Double Room
Stayed in März 2024
Friends
45 review
4.5/5
Great
Posted on 12. März 2024
My daughter and I had two King rooms which were very clean and comfortable. Beds were comfortable and bathrooms clean and easy to use. Reception staff were very efficient, helpful and friendly. The breakfast was very good with enough variety of dishes and good quality. The only things that bothered us were that we booked no smoking rooms but we could smell cigarette smoke in our rooms and they contained ashtrays. People also smoked in the lifts even though there are NO SMOKING signs everywhere. Secondly, there is no lobby bar or cafe bar and no restaurant within the hotel, and no fridge in the room. It was only a ten minute walk to visit really good restaurants serving traditional Sichuan food. The hotel provided us with a map of the best local restaurants. I would most likely stay here again in Lushan but be more insistent on a non-smoking room.
Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and sharing your experience with us. We are glad to hear that you were satisfied with the room and its facilities. We are committed to providing guests with a comfortable sleeping and showering experience. We apologize for the smoke odor in the room that affected your experience. Going forward, we will increase our cleaning efforts. If there is still a smoke odor in the room during your next stay, please contact our staff promptly, and we will resolve the issue as soon as possible. Currently, Holiday Inn Express does not have a lobby bar or coffee bar. Our restaurant currently only provides breakfast. However, there are various restaurants near the hotel. We are more than happy to share information about nearby food options with you. We look forward to welcoming you back anytime. IHG Social Listening Team
Loh
Standard Room (2 beds)
Stayed in März 2024
Friends
6 review
5.0/5
Outstanding
Posted on 5. März 2024
Hotel is clean and service is good. I like the tea house at lever 5. Tea taste good and environment is nice.
Response from Property: Dear Guest,Thank you for your business and your great review. We are pleased that you were satisfied with the hygiene and service of the hotel. It's something our staff take great pride in, so we value your feedback. We hope you will visit us again. IHG Social Listening Team
Pavagad mohanraj manjunatha
Family Room
Stayed in Juni 2023
Family
9 review
4.5/5
Great
Posted on 29. Juni 2023
Hotel location and amenities are good. Staff very helpful. Breakfast choice is very limited for non-Chinese customer
Response from Property: Dear guest,Thank you for taking the time to share your feedback and leave a review.We are very happy that you were so pleased with the facilities at our hotel and the fantastic customer service we provide. We apologise that the breakfast did not meet your expectations. We appreciate your comments and will share them with our team so that we can continue to improve the breakfast.We look forward to seeing you again on your next visit. IHG Social Listening Team
Yadin
Standard Double Room
Stayed in März 2023
Friends
11 review
3.7/5
Posted on 12. März 2023
The hotel is ok, nothing special or fancy about it. We stayed one night only so it was ok for what it was.
Response from Property: Dear guest,Thank you very much for the comments you shared.We hope our customers can feel more relaxed no matter they are on work or in travel.Also, we do make sure that we have the best locations and we hope to have the pleasure of welcoming you again. IHG Social Listening Team
Salma H
Standard Room (2 beds)
Stayed in März 2023
Friends
25 review
4.7/5
Amazing
Posted on 2. März 2023
Not a bad hotel. Checking in was easy and simple. The location is convenient. The room was upgraded upon arrival. We had one little problem that the manager took care of, but everything else was great.
Response from Property: Dear guest,We are very happy to hear you enjoyed your stay with us and took advantage of our convenient location. Holiday Inn Express was always located at a convenient location, like high-speed railway station or famous scenic spots in the city. We work hard to make our guests happy and appreciate your feedback.We hope to have you back with us again. IHG Social Listening Team
TC 2023
Standard Double Room
Stayed in Jan. 2023
Couples
30 review
4.0/5
Very Good
Posted on 31. Jan. 2023
No complaints, big clean room, decent breakfast, and reasonably close to the train station.
Response from Property: Dear guest,Thank you for writing a review about your stay.We are very happy you were so pleased with well maintained facilities and rooms and hygiene of guest rooms we offer.Also, we do make sure that we have the best locations and we hope to have the pleasure of welcoming you again. IHG Social Listening Team
Tee Wee Lee
Superior Double Room
Stayed in Juli 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on 3. Aug. 2023
Quite good. Overall service are quick.
Response from Property: Dear guest,Thank you for taking the time to write a review of your stay with us. We are delighted to hear that you enjoyed your stay with us. It's something our staff take great pride in, so we value your feedback. We hope to have you back with us again. IHG Social Listening Team
Scholes
Standard Double Room
Stayed in Okt. 2022
Solo travelers
19 review
4.5/5
Great
Posted on 5. Okt. 2022
Business as usual in a Holiday Inn Express - that means a nice standard for the breakfast (incl. nice soups), nice stuff and clean room.
Response from Property: Dear guest,Thank you so much for taking time out of your day to give us a fantastic review.Our restaurant cook does an amazing job, it sounds like you were able to enjoy a meal breakfast which is great to read. We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We hope to see you back with us again soon. IHG Social Listening Team
Siriphan
Family Room
Stayed in Febr. 2022
Family
12 review
4.2/5
Very Good
Posted on 30. März 2022
The location is great not too far from many good restaurant. Staffs can speak English and provide useful information.
Response from Property: Dear guest,We truly appreciate your business and you taking the time to share your comments.We are very happy to hear you enjoyed your stay with us and took advantage of our convenient location. We hope our customers can feel more relaxed no matter they are on work or in travel.We hope to see you back with us again soon. IHG Social Listening Team
Jonathan Logan
Standard Double Room
Stayed in Juli 2022
Solo travelers
6 review
4.7/5
Amazing
Posted on 10. Juli 2022
Average breakfast. Nice location.
Response from Property: Dear guest,Thank you for writing a review about your stay.Holiday Inn Express was always located at a convenient location.We hope our customers can feel more relaxed no matter they are on work or in travel.We have noticed your request for the breakfastr and will certainly share this with our hotel's management team. We hope to see you back with us again soon. IHG Social Listening Team
Guest User
Standard Room (2 beds)
Stayed in Juni 2024
Family
1 review
5.0/5
Outstanding
Posted on 10. Juni 2024
The room is fully equipped with a small refrigerator, free drinks in it, rich breakfast, amazing bamboo shoot noodles, and two flavors of Bobo chicken! The service is quite good, and the guide is thoughtfully prepared. There are no pitfalls. Most of them are punched in, and they can't eat anymore! Suji Ancient Town and the Big Buddha are worth visiting!
Original TextTranslated by Google
6/16
Response from Property: Dear guests, thank you for your support and enthusiastic comments, which make Xiaozhi's ordinary days more exciting. The hotel is located at No. 399, Baiyang West Road, Shizhong District, within walking distance of Ito Yokado and Jiaxing Road Food Street. It is only about a 10-minute drive from Leshan High-speed Railway Station and adjacent to the Chengyu Ring Expressway. It also provides free indoor and outdoor parking lots, which is very convenient whether you take public transportation or drive. Xiaozhi Home adopts a brand-new fashion design to cater to modern aesthetic needs. It has a unique modern style and exquisite and complete supporting facilities without redundant facilities to create a comfortable and reliable living environment. I hope you can enjoy every moment of your stay. Xiaozhi will not let you down for your love and recommendation, and will redouble its efforts to look forward to your visit again at any time. I wish you a happy Dragon Boat Festival! Holiday Inn Express Guest Care Team
Guest User
Standard Room (2 beds)
Stayed in Juni 2024
Family
2 review
5.0/5
Outstanding
Posted on 29. Juni 2024
It was my first time to Leshan. I brought my elderly and children with me. I didn't go to any popular restaurants, but chose Holiday Inn. It was a good choice. The hotel has good service, clean rooms, convenient parking, and a rich breakfast. It is highly recommended for family trips.
Original TextTranslated by Google
Response from Property: Dear guests, trust is a treasure that cannot be bought with money. Thank you for choosing Xiaozhi and sharing your stay experience, which is a precious treasure. For family travel, the sanitation of the stay environment is particularly important. Xiaozhi strictly follows the sanitation procedures of the InterContinental Hotels Group Cleaning Guide to clean, from the lobby to every linen in the guest room, starting from the details to present a clean room and a reliable environment. The healthy and delicious breakfast is the brand feature of Xiaozhi. The dishes are a combination of Chinese and Western styles, as well as Leshan specialty snacks and on-site made open-air snacks. The nutritional balance is suitable for adults, children, and the elderly to share with the whole family, injecting full vitality into the new day. Xiaozhi will not let you down for your love and recommendation, and we look forward to your visit again at any time. I wish you and your family happiness. Holiday Inn Express Guest Care Team
Guest User
Standard Double Room
Stayed in Juni 2024
Family
1 review
5.0/5
Outstanding
Posted on 29. Juni 2024
Holiday Inn is nice👍clean and tidy, good service. Breakfast is rich and varied, service staff actively ask for suggestions for improvement, hoping to provide customers with more high-quality service experience~ The hotel is conveniently located, it is worry-free and labor-saving to take children, the internal environment is spacious and comfortable, suitable for traveling with children. The water in the bathroom is very big, very satisfied👍In short, come to Leshan to play, it is very relaxing to stay here😎 I will choose here next time!
Original TextTranslated by Google
Response from Property: Dear guest, no matter how gorgeous the words are, they cannot compare to your sincere affirmation. Your affirmation is like the summer breeze and the warm sun in winter, which makes Xiaozhi full of motivation. Xiaozhi has always attached great importance to hygiene and service as the most basic requirements. In terms of hygiene, Xiaozhi takes every cleaning seriously and creates a clean and tidy living space from the details; in terms of service, "thinking what the guests think and worrying about what the guests worry about" is the core soul of the service. We take your wishes as the highest service purpose to bring you thoughtful care. A refreshing shower is the brand feature of Xiaozhi's home. The bathroom is equipped with branded sanitary ware, an intelligently designed shower system, and Xuanshi toiletries, so that you can take a hearty bath in a refreshing fragrance. Xiaozhi has always worked hard to do every detail, just to make guests who are tired from the journey get more convenience and better rest. We look forward to your next visit at any time. I wish you happiness and health. Holiday Inn Express Guest Care Team
Guest User
Standard Double Room
Stayed in Juni 2024
Couples
3 review
5.0/5
Outstanding
Posted on 28. Juni 2024
The hotel is located in the city center and has its own underground parking lot, but the parking spaces are a little small. The service attitude of the girl Liz at the front desk was very good and enthusiastic. It was quite good. I will choose it again next time. She asked us if we wanted coffee and gave us free coffee coupons. The comments were great!
Original TextTranslated by Google
Response from Property: Dear guest, no matter how gorgeous the words are, they are not as good as your sincere affirmation. Your affirmation is like the summer breeze and the warm sun in winter, which makes Xiaozhi full of motivation. In addition to the underground parking lot, Xiaozhi also has a certain number of ground parking spaces for guests to use free of charge. We sincerely suggest that if you have difficulties in parking, you can call the front desk and Xiaozhi will serve you wholeheartedly. When you are away from home, staying comfortably is the expectation of every traveler and the ultimate goal of Xiaozhi's service. We will continue to work hard to give you more impeccable professional services and detailed experience to make your journey perfect. Sincerely believe that only sincerity can be exchanged for sincerity, Xiaozhi will exchange your sincere praise with wholehearted service. We look forward to your patronage again at any time. I wish you a step-by-step promotion. Holiday Inn Express Guest Care Team
Guest User
Standard Room (2 beds)
Stayed in Juni 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 23. Juni 2024
The hotel has warm service, good facilities and environment, rich and varied breakfast, free parking downstairs, and convenient to go out. There is a food street nearby, and a fruit plate is given. Zoey at the front desk has good service. Recommended
Original TextTranslated by Google
Response from Property: Dear guests, Xiaozhi's happiest moment is when he reads the thoughtful comments left by the guests. Your affirmation and praise make all of Xiaozhi's persistence meaningful. Xiaozhijia has an exquisite and stylish lobby, comfortable and warm guest rooms, spacious and transparent restaurants, well-equipped meeting rooms, self-service laundry, free parking and other facilities, as well as wireless network coverage throughout the area, which perfectly combines business and leisure. The hotel is located at No. 399, Baiyang West Road, Shizhong District, close to the New Plaza Business District, within walking distance of Jiaxing Road Food Street and Ito Yokado, and adjacent to Wangfujing Shopping Center. It has complete dining, shopping and leisure facilities; the bus nearby can directly reach the famous Leshan Giant Buddha and the "Night Tour of Sanjiang" scenic area, and the location is very advantageous. Thank you for your praise and recommendation, and I look forward to your next visit. I wish you a happy smile. Holiday Inn Express Guest Care Team