City Convenience Hotel (Aba Lixian Bipenggou Branch) Guest Reviews
4.5/5
Good
438 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(438)
Positive reviews(424)
Reviews with photos/video(140)
Convenient location(83)
Close to scenic area(68)
Convenient parking(41)
Tasty food(33)
Friendly front desk staff(33)
Large rooms(29)
Well decorated(14)
Tasty restaurant(5)
Negative reviews(14)
Guest User
Cozy Deluxe Family Friendly Room
Stayed in Oct 2024
Family
5 review
4.7/5
Amazing
Posted on Oct 27, 2024
Located a little away from Bipenggou entrance compared to many hotels there. Providing non-smoking rooms and breakfast. Interior looks like just renovated compared to a bit old outside. Highly recommend if you are looking for a very decent room with low budget.
Response from Property: Dear guest, thank you very much for your review. As a national chain, City Convenience Hotel is clean and hygienic and has a high cost performance. Your words will make more friends who travel choose it. I wish you and your family a pleasant journey.
Guest User
Cozy Superior Room (Double Bed)
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Hotel near resterance and 5 min car to national park. Hotel have good staff to a bit speak English. We check out at early morning, they help to pack breakfast to us.
Guest User
Cozy Deluxe Family Friendly Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 16, 2024
Hotel is clean and locate nearby Bipenggou, The hotel staff were very kind, provided free pick-up and drop-off, and helped arrange a chartered car to take us to the other tourist attractions.
Response from Property: Thank you very much your comments looking forward to the day when i have the chance to come again
MMiM Tantisiriwat
Superior Cozy Suite - 4-Person Occupancy
Stayed in Oct 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The hotel is clean and matches the pictures on the website. I would definitely recommend it!
Response from Property: Dear guest: Hello! Thank you for your trust in City Convenience! Thank you for your generous praise and strong recommendation! It is really hard to leave Li County. City Convenience is your most beautiful and warmest home in Li County. Remember to come back often when you have time!
MINH HANG
Superior Cozy Suite - 4-Person Occupancy
Stayed in Nov 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 6, 2023
The breakfast is delicious and the hotel is very beautiful.
Response from Property: Dear guests, hello. Thank you for choosing City Comfort Inn Bipenggou Branch. Your satisfaction is the driving force for our progress. Through your meticulous description, we are very happy to get your recognition of our store. We look forward to your visit again and wish you a happy life!
Thitiporn
Deluxe 3-bed Room
Stayed in Oct 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Everything is perfect!!!
Response from Property: thank you very much for looking forward to our ext meeting
Guest User
Deluxe 3-bed Room
Stayed in Oct 2023
Family
11 review
4.5/5
Great
Posted on Oct 22, 2023
Good location. Very near Bipenggou.
Response from Property: Dear customer, thank you for your interest in our hotel. We are very happy to bring you a wonderful experience. Your praise is a great encouragement to the hotel and the driving force for our progress. We will continue to work hard. Wish you a happy life!
Guest User
Cozy Queen Room
Stayed in Nov 2024
Family
69 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Last year, I came to Bipenggou with my friends and booked two rooms here for two nights. Because this is the only chain hotel in Bipenggou, the facilities are complete and the service is very thoughtful. It is in a prime location, less than two kilometers away from the Bipenggou scenic area. The hotel also has its own restaurant, which is not expensive and tastes good. This year, I came to travel in western Sichuan with my family again. I stayed here again in Bipenggou and booked three rooms for two consecutive nights. I felt more comfortable than last year. First of all, the room facilities are more complete, the service is more thoughtful and humane, and the room was adjusted according to our needs. Because the companions were inconvenient to move, the boss personally drove back and forth many times to pick us up and drop us off at the scenic spot. The hotel has its own restaurant, which is very convenient for dining, tastes good, and is reasonably priced. The boss, the boss's wife, and the beautiful receptionist at the front desk are all very kind and enthusiastic. I recommend everyone to eat and live here in Bipenggou.
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Response from Property: Dear guest, thank you very much for your sincere praise of the hotel and thank you for your second visit. I hope we can see you next year. I will wait for you in the city convenience and wish you a more pleasant journey in the future!
Guest User
Superior Cozy Room (2 Beds)
Stayed in Oct 2024
Couples
30 review
4.0/5
Very Good
Posted on Nov 1, 2024
The location is clear, the facilities, rooms, breakfast, parking, all correspond to Bipenggou. There was a power outage in Li County that day, so we temporarily vacated the county seat and changed to a fast place. The next day, it was very close to the scenic spot, and it took only a few minutes to drive.
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Guest User
Cozy Superior Room (Double Bed)
Stayed in Oct 2024
Travel with friends
10 review
2.2/5
Posted on Oct 27, 2024
The bed sheets had hair and smell, and it was obvious that someone had slept in them before. The front desk kept emphasizing that they had been changed, but they just didn't wash them clean enough. I said it was okay and gave me the new bed sheet and I would change it myself. But when they brought me the new bed sheet, it was another unwashed one with unknown hair on it. There was a power outage at night, and the bathroom floor was leaking when I took a shower. I would get dirty water with my feet. The faucet on the sink was covered in dirt, and the hand soap was covered in black mud. The room was not soundproof. This should be the first bad review I've given Ctrip in all my time. The price of 700 yuan is not as good as the hygiene of a homestay.
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6/9
Response from Property: Your malicious negative review is really aggrieved. Be a person and speak with conscience. I was the front desk receptionist that night. When you arrived at the front desk, you said that you didn't want the last room and didn't want to be near the elevator. We chose a room for you to see first. You also went to see the room before checking in. Do you dare to confront it with surveillance? This room was opened to you because you thought you were satisfied. Our bedding is guaranteed to be changed for each guest. It is washed by professional staff of the hotel. No medicine is added. It is washed with washing powder and washing liquid. There is surveillance to prove it. I didn't say that it was not washed clean. Please don't slander it casually. I said that we washed it ourselves, and it was not as smooth as the one washed outside. Since you think the sheets have not been changed, our staff took a clean sheet for you from the warehouse. If you still find any problems, you can contact the front desk or the manager on duty to cancel the order immediately. We will also refund your room fee in full and will not wrong you to stay for another night. The bed sheets and quilt covers are made of cotton, so it is normal to have some loose hair on them. It is not the guest's hair as you said. Our housekeeping supervisor will check the room. It is undeniable that the sound insulation is noisy on weekends. As for the other issues, you have been finding faults since you checked in. The day you checked in was Saturday, and the hotel price did increase. As for your various opinions, it is obvious that you are posing. The power outage problem was that the entire scenic area suddenly lost power that night. With the documents of the power company, the hotel used a generator to generate electricity in less than five minutes. It is inevitable that your hair fell down and blocked the floor drain when you were taking a shower. Isn't it normal for the floor drain to leak slowly?
Guest User
Cozy Queen Room
Stayed in Oct 2024
Family
46 review
5.0/5
Outstanding
Posted on Nov 6, 2024
The room is good. The environment is good. The service is satisfactory. It is convenient to eat around. It is close to the scenery. There is a parking lot. The breakfast is satisfactory. There are not many varieties. There may be tour groups. The restaurant is a bit messy. There is a parking lot
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am so happy to receive your good comments. October is the peak season, and the passenger flow is indeed large. The tour group has an early meal time. Maybe the staff did not clean up in time due to the different time, so it is a bit messy. I hope you have the opportunity to come in other seasons to experience different scenery in the scenic area! I am waiting for you in the city convenience!
Anonymous User
Cozy 2-bed Room
Stayed in Sep 2024
Family
34 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The hotel is close to the Bipenggou Scenic Area. It is a relatively large hotel near the scenic area. The rooms are large and clean. The staff is enthusiastic. The restaurant's dishes are delicious and the prices are reasonable.
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Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Cozy Queen Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 2, 2024
When staying in a hotel, you must choose a chain brand to stay at ease. This time I checked into the hotel and it really impressed me. First of all, the service attitude is very good. Secondly, it is also very close to the scenic spot. If you don’t want to go out to eat, you can still eat in the hotel. This time our friends and we ate. You can't say that the hot pot in this hotel tastes really good. The dishes are very fresh. If you come to Bipenggou, you can choose this city convenience.
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Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. City Convenience Hotel will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile ^_^!
Guest User
Cozy Deluxe Family Friendly Room
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The room can be clean and hygienic Breakfast is simple but can be recommended to buy more washing machine + dryer dinner soup pot can also be the boss shuttle to the scenic spot Good reviews nearby a restaurant is very atmospheric worth going to help
Original TextTranslated by Google
6/8
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. City Convenience Hotel will always stand in this city, waiting for your arrival! See you there! Wish you always smile^_^!
Anonymous User
Cozy 2-bed Room
Stayed in Aug 2024
Family
15 review
2.0/5
Posted on Sep 17, 2024
The sound insulation effect is very, very poor. You can hear the snoring next door at night. The neighbor yelled until twelve o'clock, but the hotel did not solve the problem and sent us some earplugs to wear.
Original TextTranslated by Google
Response from Property: Thank you very much for your opinion. The sound insulation of the hotel is reinforced with panels. I wonder if it was during the peak season when you came, which affected your trip. We are deeply sorry and hope you have the opportunity to come again. I am in the city Convenience is waiting for you!