Chengji Hotel (Lianyungang Suning Plaza) Guest Reviews
4.8/5
Excellent
990 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(990)
Positive reviews(972)
Reviews with photos/video(516)
Friendly front desk staff(104)
Delicious breakfast(86)
Convenient for shopping(63)
Located downtown(35)
Excellent room layout(28)
Nice toiletries(16)
Has rooms for families(13)
Excellent afternoon tea(13)
Negative reviews(18)
Guest User
Superior Double Bed Room With Mini Fridge And Whole-House Voice Control
Stayed in Apr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 28, 2024
The hotel room is bigger than I thought, the staff is very friendly and the hotel also has a coffee and tea for free on the first floor.
Response from Property: 【中西自助餐】親愛的小主,感謝您的入住點評,是的呢,呈呈家有專屬的地下停車場,停車非常的方便呢。您住得滿意住得開心就好,贈送的水果和伴手禮,這是呈呈的一點心意,也是歡迎每位家人的到來,呈呈會盡心盡力去做好每一件事,希望能夠温暖您心,温暖每位家人的心,讓每位家人回來都家的温暖喲!
arun
Sound Sleep Double Bed Room With Mini Fridge And Whole-House Voice Control
Stayed in Feb 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Very good hotel at reasonable prices I love this hotel.very near to the train station
Response from Property: Dear guest: Hello! Thank you for choosing Chengji Hotel. No matter how many advertisements you have, it's better to rely on word-of-mouth. We have always attached great importance to word-of-mouth promotion and the personal experience of every guest. As long as you come to the hotel, you are our valued guest. We are willing to do our best to make your trip to Lianyungang easy, enjoyable, and pleasant. We look forward to your visit again and experience the unique charm of Chengji Hotel. Wishing you all the best!
Guest User
Childlike Family Room With Mini Fridge And Whole-House Voice Control
Stayed in Jul 2024
Family
1 review
2.8/5
Posted on Aug 18, 2024
I booked a parent-child room. The room was a bit small. There was a faint trace of blood on the big bed and a bath towel (I forgot to take a photo). There was no bathrobe, and there were small flying insects in the room. When the downlight was turned on, the air was full of large particles. It's dusty. I was bitten by an insect on my leg when I was sleeping at night. Now it's swollen. Fortunately, it didn't bite the baby. I can only say that it's not worth the price.
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Response from Property: Dear guest: Hello! We have shared your feedback with the relevant hotel departments. Please allow us to express our sincerest apologies to you. Before the guests check in, we will conduct room rounds, clean the rooms and change the sheets to ensure that everything is It's a one-guest, one-change arrangement, and there are standardized service procedures at every step, so please feel free to check in. We will also strengthen the supervision of cooperative linen factories. Regarding your feedback, the hotel attaches great importance to it and has conducted a thorough investigation. Mosquitoes are easy to breed in summer. We will immediately make rectifications and carry out all-round disinfection. We will increase the frequency of monthly disinfection to ensure that such problems will not occur again next time you stay. We are deeply sorry for the inconvenience. During your stay at the hotel, if you have any problems with the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. We will definitely review our shortcomings and actively correct them to try to achieve your satisfaction. Supervision is welcome! Thanks!
Buxianchun
Superior Double Bed Room With Mini Fridge And Whole-House Voice Control
Stayed in Jul 2024
Family
7 review
2.0/5
Posted on Aug 14, 2024
The bed was full of bugs at night. The service staff said it was caused by the food delivery service. I laughed and thought I was a ****. When I went to eat at around 8 o'clock in the morning, they said there was no food. They told me in front of me that they had prepared food. The customer was too busy. Even if you can eat, you will eat as hard as you can and finish the meal. Is this what your waiter should say? You can't do it to the waiter at home. Who can look at you when you come out? We are not here to consume because you are angry with us. Whoever lives will regret it.
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Response from Property: Since the opening of Chengji Hotel, it has been diligently and down-to-earth in providing products and services to every guest from all over the world! "It's a joy to have friends come from far away." Thank you to every guest who sincerely recognized our experience. As for the bug problem you reported, we will inspect all rooms as soon as we receive the feedback. We also have regular pest control companies to disinfect the rooms every month. Before guests check in, we will conduct room inspections and Clean the room and change the sheets. There are standardized service procedures at every step, so please feel free to check in. As for the restaurant, we apologize for the inconvenience caused to you due to the large number of diners that day. We will definitely strengthen management, check relevant videos, and verify the situation. We will never tolerate the people involved. If you encounter any problems during your stay, you can give feedback to the housekeeper as soon as possible. We will do our best to serve them 24 hours a day. , striving to give every guest a home away from home experience. At the same time, we are also very grateful for your understanding and tolerance of us. Finally, I wish you happiness every day!
Anonymous User
Family Room For Three With Mini Fridge And Whole-House Voice Control
Stayed in Jul 2024
Family
10 review
4.7/5
Amazing
Posted on Aug 14, 2024
The hotel is located in downtown Lianyungang, a ten-minute drive from the train station. Nearby are Lianyungang Longhai Pedestrian Street, Lianyungang First People's Hospital Tongguan Campus, and Lianyungang Haizhou Suning Plaza, making travel convenient.
The children were quite satisfied with their stay, and the hotel provided some convenience items.
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Response from Property: [Free underground parking] Dear guests: Hello! The hotel is located in the × business district. This location provides guests with great convenience for eating, accommodation, traveling, entertainment, and shopping. The hotel's enthusiastic staff will escort you during your trip. If you have any questions during your stay, you can contact us. As hotel front desk colleagues, we put "family happiness" first. We use the most considerate and warm service to move you. We hope to use our continuous efforts to win your 5-point praise next time! Welcome!
Anonymous User
Family Room For Three With Mini Fridge And Whole-House Voice Control
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Very good hotel, very close to Suning. The pedestrian street opposite is very convenient for shopping at night. The hotel service is very good. Washing clothes, water delivery, and small things are all available. It is very clean and has no smell. It would be better if there were more hangers in the bathroom for clothes. Okay, let’s count it as a suggestion.
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Response from Property: [Free rental of hundreds of services] Dear guests: Hello! Thank you for your trust in Chengji! Thank you even more for your generous praise and strong recommendation! It’s really hard to leave Chengji when you’re in love. Chengji Hotel is your most beautiful and warmest home in Lianyungang. Remember to come back often when you have time!
Guest User
Deluxe Twin Room With Mini Fridge And Whole-House Voice Control
Stayed in Jul 2024
Other
2 review
5.0/5
Outstanding
Posted on Aug 8, 2024
The room is clean and bright, with advanced facilities and a sense of technology. The breakfast is very good. The surrounding environment is convenient. It is very convenient for shopping and dining. It is next to Suning Plaza. The hotel service is very considerate. The waiters are attentive, serious, enthusiastic, and responsible. It makes you feel at home. The cleaning lady is also careful and responsible, and the room is first-rate. In addition, the hotel lobby provides free afternoon tea and small daily necessities. It also provides free breakfast if you extend your stay, which is great. I will definitely book a room at Chengji Hotel next time I come to Lianyungang.
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Response from Property: [10 minutes from the high-speed rail station] Dear guests: Hello! Thank you for your 5-point review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Chengji Hotel will be the warmest and most unique place in your memories. that! Come back to Lianyungang often and have a look. I wish you well!
Guest User
Sound Sleep Double Bed Room With Mini Fridge And Whole-House Voice Control
Stayed in Jun 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Location: Top-notch. Next to Suning Central Plaza, it’s super convenient to eat, drink and play Tesco.
Room: The front desk is convenient for check-in. The area is moderate, the layout is reasonable, dry and wet are separated, juice and water are provided in the refrigerator, and the lobby is also very clean. It is really cost-effective to stay here for business travel.
Service: Attentive and considerate, it changed my impression of convenient hotels
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Response from Property: [Self-service freshly ground coffee on the first floor] Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to Work hard and always be ready for your return! ^_^
Anonymous User
Childlike Family Room With Mini Fridge And Whole-House Voice Control
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 17, 2024
Very happy trip! The family children's fun room chosen by my father is really full of childlike fun when you push the door open! There are My Little Pony dolls on the bed, My Little Pony rocking horses on the floor, as well as car puzzles, small stools and slippers for children to wash their hands. Each of them touches the baby's points of interest! The most heart-warming thing is the various daily necessities, including but not limited to various tea bags (babies love barley tea the most), finger scissors, headbands, band-aids... many gadgets, but very convenient, for those who are in a hurry. Customers feel warm. If necessary, the phone is always available. The little robot makes the baby happy every time! It's close to Longhai Pedestrian Street and Yanhe Lane, so it's very convenient for shopping! A very cost-effective hotel. I will choose your hotel next time I go to Lianyungang!
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Response from Property: [My Little Pony Theme Fun Parent-child Room] Dear family, hello! Seeing your high evaluation, I read it silently several times and was extremely moved. I am very happy to receive your praise and I am honored to be your choice for this trip. It is having so many tasteful guests like you that inspires us to continue to make progress on the road to becoming a hotel our guests love. We are also very much looking forward to your next visit to the store. Your next perfect review is Chengcheng’s goal. Looking forward to meeting you again ~ I wish you a happy life ~
Anonymous User
Executive Double Bed Room With Mini Fridge And Flexible Bathing Options
Stayed in Jun 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Jul 14, 2024
This time I visited Lianyungang and stayed for two nights. The hotel is conveniently located, close to the train station and in the city center. If you go to Yanhe Port to eat seafood stalls in the evening, you can easily walk to it in about 10 minutes. The hotel is newly opened this year, but the room no longer smells. The air conditioner in the room is large and powerful, and the hot water for bathing is sufficient. There is also a bathtub in the room (with a bathtub liner for free use). Taking a dip after going out can relieve the fatigue of the day. The breakfast is also good, with both Chinese and Western options available until 9:30. Although there are many advantages, I still want to make a suggestion, that is, the room should be equipped with a bathrobe. After taking a bath in the air-conditioned room, you will not only catch a cold. In short, this is a very cost-effective hotel with good service attitude. I will book a hotel next time I come to Lianyungang. It is a recommended hotel.
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Response from Property: [Free luggage storage] Dear, thank you for writing us a five-star review despite your busy schedule. Thank you for your support and affirmation: Thank you for choosing the hotel as a stop in your itinerary ~ All our staff strive to provide our most sincere service Give you the feeling of home, let you feel the warmth of home, and allow you to remember the touch we brought you in your memories ~ Our hotel has always adhered to the service goal of "home away from home" and is committed to creating A warm hotel, looking forward to meeting you again. Finally, thank you again for your choice and trust. We look forward to meeting you again and bringing you more surprises.
Guest User
Sound Sleep Double Bed Room With Mini Fridge And Whole-House Voice Control
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 12, 2024
I came to Lianyungang with my family. The people in Lianyungang are very hospitable and enthusiastic. When we learned that we had higher requirements for the room, the girl at the front desk upgraded us. The room was clean and hygienic, and the voice was intelligent. It was very convenient and There are small refreshments. Very good accommodation experience. The transportation is also very convenient.
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Response from Property: [The whole house is full of sunshine] Dear guest, your words are like the spring breeze blowing our hearts. Thank you for your recognition; only creation is the real enjoyment, and only hard work is the fulfilling life. Only with your recognition and encouragement can all hotel staff expect and wait for you! Finally, thank you again for your love. We will also take your expectations to provide better services to more guests. , higher quality efforts.
Guest User
Executive Double Bed Room With Mini Fridge And Flexible Bathing Options
Stayed in Jun 2024
Family
4 review
0.5/5
Posted on Jul 8, 2024
Facilities: It’s so rubbish. The first time I walked in, I regretted that I should have booked a local old-name luxury hotel. At first, I chose this hotel because I really didn’t like the furnishings of those luxury hotels that looked very old-school. Mainly It's because the new hotel facilities look younger, but! It really shouldn’t be decided, and I would also recommend that if you want a quick stay, you can consider this one, and if you want a higher-end, more comfortable place, then avoid it! Lightning protection for this home!
First of all, the staff has no sense of service. I naively thought that like all the hotels I have stayed in, there will be waiters to help carry luggage and equipped with luggage racks. Because there are too many things when traveling with a small baby, I asked the front desk when I entered the door. Is there a luggage rack? Is there anyone to help carry the luggage? The front desk showed a stunned expression and repeated the luggage rack? Without this, no one will help move it! Fine! Even if the two of us had either children or luggage and no hands to press the elevator, the front desk staff walked out of the counter and wandered past us without helping us press the elevator. I would say that no fast hotel would provide such service!
Secondly, regarding the hotel’s hygiene and facilities, in order to be more comfortable, I booked an executive double room. The room is very large. In fact, it is only needed to have a mini refrigerator, because the baby has complementary food that needs to be frozen, and it actually stays there overnight. The ice cubes in the incubator we put in here melted overnight, let alone the supplementary food... I was speechless! After taking a shower, water was all over the floor and leaked to the outside near the sink. In fact, the wet and dry parts were separated inside. As a new hotel, I really don’t understand where the decoration was not done. Water leaked from the cracks in the glass and near the toilet. There was really no way to use a bath towel to absorb the water and everything was soaked. Just look at how ridiculous it was and how much water was leaking! The toilet is said to be a smart toilet, but in fact it is a smart open lid toilet without any other functions. It is quite scary when it suddenly starts opening and closing the lid on its own! Off the charts! It’s quite interesting that this is called a smart toilet! I don’t know who designed the air conditioner in the room to blow the air directly onto the bed. When turned on to 26 degrees Celsius, the airflow cannot be muted or the sleep mode can only be adjusted to the minimum wind speed level 3. My husband felt so cold when the air was blowing against it that he had to cover the baby. His own small blanket was added to our quilt. The child's little hands and feet were cold in the morning when he slept. We had to turn off the air conditioner, but the room was very stuffy. It was terrible! Have you ever experienced this kind of design? Do you think it is reasonable to use an air conditioner that blows on people? !
In short, I have stayed in so many hotels recently, and this one is the worst experience. From the facilities of the hotel itself to the service of the staff, it is the best! Lightning protection for this home!
Original TextTranslated by Google
Response from Property: [Free underground parking lot] Since the opening of the Chengji Hotel, it has been diligently and down-to-earth in providing products and services to every guest from all over the world! "It's a joy to have friends come from far away." Thank you to every guest who sincerely recognized our experience. We regret that this time you were disappointed with your stay. We deeply apologize for this. The guest came in to check in at 1:45 in the morning. At that time, there was only one person on duty at the front desk. Due to the number of people, his luggage could not be sent to the room. This is Our shortcomings, we also checked the surveillance immediately for the so-called loitering behavior. In fact, the front desk clerk passed you while replenishing the energy supply station. At that time, you were sitting on the sofa with your child in your arms, waiting for someone traveling with you. . The refrigerator in the room has a fresh-keeping function, and the temperature is 3-6 degrees. If you need to freeze, you can contact the front desk. We have a dedicated refrigerator. The toilet is smart-sensing and will automatically open when a guest is within its distance. It is also for hygiene and convenience to avoid direct contact with guests. The air conditioner can adjust the air supply mode. During your stay in the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. We miss our original intention and still "respond with songs" !
Guest User
Sound Sleep Double Bed Room With Mini Fridge And Whole-House Voice Control
Stayed in Jun 2024
Family
10 review
4.2/5
Very Good
Posted on Jul 30, 2024
The price of the hotel for one night on the return trip is good. The environment is OK. There is a problem with the door seal of the shower room. After taking a shower, the water leaks out. The hotel provides self-service free tea, coffee and some bathroom supplies. The service staff is also very good. There are not many varieties of breakfast. It can be seen that the taste has been carefully prepared and compared to the price, it is a cheap and good choice.
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Response from Property: [Next to the old street of Minzhu Road] Your excellent praise BlingBling has illuminated the hearts of our friends. May happiness accompany you every day. You are welcome to come back often. Chengcheng has more considerate services waiting for you to discover!
Anonymous User
Sound Sleep Double Bed Room With Mini Fridge And Whole-House Voice Control
Stayed in May 2024
Family
8 review
4.0/5
Very Good
Posted on Jun 28, 2024
Let’s talk about the advantages first: the location is very good, very close to the pedestrian street Suning Plaza, just walking distance. The hotel lobby is clean and well-equipped, and all the little things you can think of are prepared for you when you enter, including: disposable face towels, laundry detergent, dental floss, iodine, band-aids, etc. The attitude of the front desk staff is also very good. The smart voice system in the room is very convenient, and the takeaway robots will also deliver food upstairs. The basic breakfast items are also there, which is enough for a normal meal.
Disadvantages: The biggest disadvantage is that the cleanliness of the guest rooms is really not good. From the time I checked in to the back, I felt that the floor was not swept. The floor was really dirty... (as shown in the picture). Secondly, there may be noise at night, and I was woken up by the garbage truck in the middle of the night. Pass. Another point is that I don’t know why the shower head in the shower room is designed to be placed so low 😂😂 It is usually at the head position. It is a bit inconvenient that there is no place in the shower room to put your own facial cleanser.
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Response from Property: [Free self-service laundry and drying, gym on the second floor] Dear guest: Hello, thank you for your stay and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. Chengji Hotel welcomes you to stay again!
Guest User
Family Room For Three With Mini Fridge And Whole-House Voice Control
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The hotel is in a good location. It is close to Suning Plaza and Longhai Pedestrian Street. It is convenient for shopping. It is very good. I will come back next time. The room is also clean.
Original TextTranslated by Google
Response from Property: [2 minutes from Pedestrian Street] Thank you for your true and detailed five-star review of our hotel and the photos of the hotel that are more realistic than those we took ourselves, giving everyone a feeling of not being there but better than being there. Every aspect of the hotel has been recognized by you, and we have also felt the happiness this journey has brought to you. This is what every employee of our hotel has been pursuing, and this will become the driving force for us to continue to work hard and make progress. . Thank you for your affirmation of us. We hope that we can provide you with satisfactory service next time and look forward to having you "go home" again.