I do not often take the time to write a specific review, but I decided my experience during my recent stays at your hotel warranted one.
It is not common in today’s business environment to have such a warm and friendly interaction with a service person of any level as my girlfriend Susan and I have had with Jeannette.
We met her at check in during our first stay in January. From the first introduction Jeannette made us feel as though we were visiting and staying with friends. To have such a warm and welcoming experience at check- in flowed thru the stay and made our weekend that more special.
Jeannette’s energy and sincere warm personality could be used in managerial training to demonstrate how customer service and interactions should be conducted. The most impressive quality of Jeannette is that she IS that type person and her personality is sincere. You are lucky and wise to have selected someone like her to be the initial person of contact to your guests. Obviously Jeannette is the representation people first meet and is such an important position for your company. She displays to customers the brand and type establishment I know you would desire to put in front of your clientele.
A loyal customer in the future
Sincerely
Paul Meyer