Lijiang Fine Art · Ancient Town Panorama Art Resort Hotel (Old Town Waterwheel Store of Lijiang) Reviews
Lijiang Fine Art · Ancient Town Panorama Art Resort Hotel (Old Town Waterwheel Store of Lijiang)
62 Jishan Lane, Gucheng District, Lijiang, Yunnan, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Lijiang Fine Art · Ancient Town Panorama Art Resort Hotel (Old Town Waterwheel Store of Lijiang) Guest Reviews
4.7/5
Outstanding
313 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All Reviews(313)
Positive reviews(309)
Reviews with photos/video(208)
Delicious breakfast(38)
Friendly front desk staff(27)
Great location(27)
Tasty restaurant(26)
Convenient parking(24)
Excellent afternoon tea(16)
Good views(13)
Offers pick-up/drop-offs(6)
Negative reviews(4)
祖年
Family Room- With The Old Town Of LIjiang View
Stayed in Jun 2024
Family
17 review
Amazing
Posted on Jul 2, 2024
exllect view(u can see the mountain Yulong if the weather is good) and location of this hotel, the service from Reception is out of my expectation.salute to few of the staffs, unfortunately i forgot their names. would be perfect if the F&B can match up with quality. will come back to stay at the hotel if i visit Lijiang again.
Response from Property: hello! Thank you for your choice of our hotel and praise. Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope that the trip to FINAI will be one of your good travel memories, I wish you a happy life! -- FINAI
Val1234
Double Bed- With The Old Town Of LIjiang View
Stayed in Jun 2024
Couples
2 review
Amazing
Posted on Jun 30, 2024
Location was great with the hotel being next to the entrance to the old town, which makes travelling easy as DiDi can stop at the hotel entrance (cars can’t enter the old town). Service was good with friendly & helpful staff and the free laundry service is perfect for long stays!
The only downside is the hotel name. It’s listed as Fine Art on Trip.com, but the hotel calls itself FINAI and is for some reason listed as Pushe or Lijiang Trend hotel on DiDi and Baidu/ Apple Maps, which made initial locating of the hotel slightly challenging.
Response from Property: hello! Thank you for your choice of our hotel and praise. Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope that the trip to FINAI will be one of your good travel memories, I wish you a happy life! -- FINAI
ZennL
Elegant 2-bed Room
Stayed in Jun 2024
Family
8 review
Outstanding
Posted on Jun 17, 2024
Excellent location. Car can park or drop you off right outside the hotel, which may not be available for many hotels located in the ancient city. Service is great. Afternoon tea is provided and the view is good from the restaurant. No elevator inside hotel (as with hotels located inside ancient city)
Response from Property: hello! Thank you for your choice of our hotel and praise. Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope that the trip to FINAI will be one of your good travel memories, I wish you a happy life! -- FINAI
Guest User
Double Bed- With The Old Town Of LIjiang View
Stayed in Jun 2024
Couples
1 review
Amazing
Posted on Jun 3, 2024
Lovely hotel
Location is the best, no need to drag the luggage over cobblestone
View from my room is marvelous
Staff, especially Rita, was super friendly and supportive- of course she can speak English!
Will definitely come back for sure
Highly recommend for non-CHN tourists
ดีมากๆๆๆๆๆๆๆๆ
Response from Property: hello! Thank you for your choice of our hotel and praise. Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope that the trip to FINAI will be one of your good travel memories, I wish you a happy life! -- FINAI
Guest User
Family Room
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 26, 2024
The hotel was nice, strategic location (easy to access with luggage compare to other hotels / stay inside the lijiang old town which might have many stairs inside), they have laundry room and was reliable! I can say for new hotel, they have provided us with 10/10 service rating. the amenities on the room was enough, but pretty sure bigger pump of shampoo and shower gel might be better for the future! They still have work ongoing the hotel, however it doesn’t bother us staying there. It’s getting more and more aesthetic. Will be staying there for sure when I get back to Lijiang! Even though never got the opportunity to have breakfast on the hotel, however Ms Jenny and the hotel’s chef have arranged and packed us breakfast that was delicious. Ms Jenny and other staffs there were very helpful, fast response!
Response from Property: hello! Thank you for your choice of our hotel and praise. Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope that the trip to FINAI will be one of your good travel memories, I wish you a happy life! -- FINAI
Guest User
Double Bed- With The Old Town Of LIjiang View
Stayed in Apr 2024
Family
3 review
Outstanding
Posted on Apr 19, 2024
New and clean hotel. Freindly staff ,good location ,delicious breakfast.
Recommend old town view room which is worth to pay for.
6/9
Response from Property: hello! Thank you for your choice of our hotel and praise. Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope that the trip to FINAI will be one of your good travel memories, I wish you a happy life! -- FINAI
Guest User
Queen Room With Courtyard View
Stayed in Mar 2024
Family
3 review
Outstanding
Posted on Mar 17, 2024
Stayed at FINAI for 3 nights during my trip to Lijiang and it was amazing! The staff called me one night before and offered a free airport pickup service. They were extremely attentive throughout the trip and replied almost instantly on WeChat for any questions I had. The room was big and clean and had a great view of Lijiang Old Town. The amenities provided were sufficient and of good quality. It is only a stone’s throw from both the airport bus station and the entrance to the Old Town with many food options available. Highly recommend FINAI to anyone who’s visiting Lijiang Old Town!
Response from Property: hello! Thank you for your choice of our hotel and praise. Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope that the trip to FINAI will be one of your good travel memories, I wish you a happy life! -- FINAI
Anonymous User
Queen Room With Courtyard View
Stayed in Mar 2024
Couples
3 review
Outstanding
Posted on Mar 12, 2024
I love to stay at FINAI because good staffs especially Rita , good room ( Hotel upgrade room for us to see panoramic view of ancient town, Location only 100 m. walk to big water wheels. The restaurant is excellent view too. Highly recommended to all guests
Response from Property: hello! Thank you for your choice of our hotel and praise. Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope that the trip to FINAI will be one of your good travel memories, I wish you a happy life! -- FINAI
Jimmy Jing
Queen Room With Yard
Stayed in May 2024
Solo travelers
10 review
Outstanding
Posted on May 13, 2024
Excellent location for enjoying Gucheng. It has a very nice view from its restaurant area that is beautiful during the day and night.
Guest User
Elegant 2-bed Room
Stayed in Nov 2023
Couples
11 review
Great
Posted on Nov 8, 2023
Great service by 程程 from front desk. I booked a double bed by accident and she upgraded us to a king room. She also helped to guide us what to eat in the old town, where’s the best locations to 打卡. She knew we went for dinner at one of her recommends, and called the owner to offer us welcome drinks. Best of all, for those who doesn’t know that the didi (ride hailing) rides can’t squeeze in 2 big luggages, she helped us booked a bigger car at a much better price than didi, and with ample space. Room is warm (which is very essential in freezing months), though the safe box doesn’t work (but didn’t matter to me). At the time of writing, they are offering complimentary afternoon tea set for 2, and another lounge set for couple. Great value and service. 赞👍
Response from Property: Dear guest, hello! Thank you for your thoughtful comments! Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, we hope this journey will be your most unforgettable memory, Wish you a happy life!
Guest User
Family Suite - With The Old Town Of LIjiang View
Stayed in Jun 2024
Family
3 review
Posted on Jul 1, 2024
The hotel checked in at 1pm, and the incident happened around 1:30pm. Lijiang Feinai Hotel claims to be a parent-child hotel with a parent-child playground. As a result, the slide was broken with such a big hole. The hotel did not repair it in time, there was no safety warning sign, and no employee informed that the amusement equipment was damaged and could not be played, causing the child's right foot to get stuck. Due to the inertia of the slide falling, the right foot swelled and turned blue, and he could not walk. The doctor's advice required the affected limb to be braked, which means that the child's right foot could not be used in a short period of time, and our next trip had to be temporarily cancelled!
Three questions to the hotel @Lijiang Feinai Ancient City Panoramic Art Hotel
1. Why didn't the warning sign appear when the equipment in the public area was damaged?
2. Why didn't the staff remind the children when they were playing? (The staff knew there was damage)
3. If you don't accept your compensation plan, you will just ignore it. Does it mean that the background is very strong? Do you force us to accept your plan? Or do you let us admit that we are unlucky?
Original TextTranslated by Google
Guest User
Elegant 2-bed Room
Stayed in Jun 2024
Family
6 review
Outstanding
Posted on Jul 1, 2024
It was my first time in Lijiang. I spent a long time choosing this hotel online. I have to say that the hotel has a good location. The front desk and every employee have a good attitude. The hotel provides exquisite afternoon tea. The restaurant is on the upper floor. You can see the panoramic view of the ancient city by the window. It feels so comfortable. Rose 🌹 flower tea or milk 🥛 is also provided in the evening. If you don’t have time to eat breakfast, you can take it away. The pony guy on night shift is very enthusiastic. I will choose this hotel next time I come.
Original TextTranslated by Google
Response from Property: Dear Feinai family, hello! Thank you for choosing to stay in our hotel and giving us a good review! Our Lijiang Feinai Ancient City Panoramic Art Resort Hotel is located near the Beimenpo of the World Cultural Heritage Lijiang Ancient City. It is one of the few hotels in Lijiang City with an international star-level standard management system. The hotel is backed by the ancient city and has an excellent view of the ancient city. The panoramic view of Dayan Ancient City, Lion Mountain, and Wangu Tower are in full view, and taking photos and punching in is beyond the film. The hotel faces the street on three sides, and the transportation is extremely convenient. The car can be parked directly in the hotel's underground parking lot, getting rid of the trouble of carrying a box into the ancient city. You can get on and off the taxi directly at the door of the hotel; the hotel is located in the core tourist area of Lijiang, only 200 meters away from the Lijiang Dayan Ancient City Waterwheel, Sifang Street, and Lijiang Tianyan Internet Celebrity Punch Point, and it only takes 5 minutes to walk to it. It is about 15 minutes by car from the ancient town of Shuhe and Baisha Ancient Town; the hotel is about 25 minutes by car from the railway station and about 30 minutes from the airport. The hotel adheres to the business philosophy of "being a serious person and serving with heart", and is committed to making every guest's trip to Lijiang comfortable and at ease. Finally, all the staff of our Finai Hotel wish you all the best and all your wishes come true!
——Finai
Atangge
Elegant 2-bed Room
Stayed in Jun 2024
Family
6 review
Outstanding
Posted on Jul 3, 2024
The hotel is in a prime location, right next to the Lijiang Memorial Archway, with the Lijiang Eye Observation Deck behind it and the waterwheel close by. The rooftop garden offers a panoramic view of the ancient city, and what's even more rare is that the hotel also has a parking lot.
The waiters are very friendly and enthusiastic, helping to deliver the luggage to the room, as well as fruits, drinks, etc.
The breakfast is rich in variety and of good quality.
I will choose to stay here again next time I go to Lijiang.
Original TextTranslated by Google
Response from Property: Dear Feinai family, thank you for choosing Feinai Hotel! Thank you for giving us a positive evaluation. The hotel is equipped with international brand mattresses and linens, intelligent guest control system, ultra-fast high-speed optical fiber, 2-meter-high floor-to-ceiling windows, international first-line big-name toiletries, high-end bottled mineral water, etc., creating an international quality and comfort, fully reflecting the concept of distinguished personalized service, allowing you to appreciate the essence of Lijiang's nature and humanity in the best scenery of the ancient city, and achieve a home away from home for a seven-star luxury travel life. Here you will enjoy Feinai's unique one-price perfect holiday. We sincerely look forward to your visit again and enjoy a leisurely and slow time. Wish you all the best! --- Feinai
mck1988
Family Room With Large Courtyard
Stayed in Jun 2024
Family
19 review
Outstanding
Posted on Jul 1, 2024
The hotel is very new. The biggest advantage is the location. It is only a few minutes' walk from the waterwheel. It is convenient to get in and out. The car can enter the hotel entrance, and there is no need to push the suitcase on the stone road. It is right next to the Eye of Lijiang, and you can see the panoramic view of the ancient city! The room is quite comfortable, and the hotel staff service is also very good. They help with luggage and send the airport service very well. There is a butler one-to-one service. Afternoon tea and breakfast are good. The toilet in the bathroom has some odor. I hope this problem can be improved. Overall, I am very satisfied! I will stay again next time I come to Lijiang.
Original TextTranslated by Google
6/9
Response from Property: Dear Fina family, hello! Thank you for choosing Fina. We are deeply sorry to learn that you did not enjoy a satisfactory stay experience. During your stay, if we failed to provide timely service or caused you inconvenience and trouble in service communication, we once again sincerely apologize. If you wish, we also hope to have further communication with you and share the specific problems you encountered during your stay. We can conduct targeted training with the staff of relevant departments in a timely manner. We hope that you will continue to support Lijiang Fina and provide you with more considerate and professional services during your next stay.
——Fina
Guest User
Queen Room With Yard
Stayed in Jun 2024
Friends
5 review
Amazing
Posted on Jun 27, 2024
Facilities: It is really worthwhile to find such a hotel in Lijiang. The bedding is very comfortable and can make people relax. It is near the ancient city and has its own parking lot, which is convenient for taxis. It would be even better if there is an elevator.
Environment: The restaurant on the fourth floor is very photogenic and the afternoon tea is delicious.
Service: The waiters throughout the hotel are very polite and enthusiastic, including the cleaning lady. Xiao Ma at the front desk is a handsome guy who speaks very gently. When we left, he helped us communicate with the platform car driver to the airport and took the initiative to help us carry our luggage to the car.
If any friends go to Lijiang, I will recommend Finai to them.
Original TextTranslated by Google
Response from Property: Dear Feinai family, hello! Thank you for choosing to stay in our hotel and giving us a good review! Our Lijiang Feinai Ancient City Panoramic Art Resort Hotel is located near the Beimenpo of the World Cultural Heritage Lijiang Ancient City. It is one of the few hotels in Lijiang City with an international star-level standard management system. The hotel is backed by the ancient city and has an excellent view of the ancient city. The panoramic view of Dayan Ancient City, Lion Mountain, and Wangu Tower are in full view, and taking photos and punching in is beyond the film. The hotel faces the street on three sides, and the transportation is extremely convenient. The car can be parked directly in the hotel's underground parking lot, getting rid of the trouble of carrying a box into the ancient city. You can get on and off the taxi directly at the door of the hotel; the hotel is located in the core tourist area of Lijiang, only 200 meters away from the Lijiang Dayan Ancient City Waterwheel, Sifang Street, and Lijiang Tianyan Internet Celebrity Punch Point, and it only takes 5 minutes to walk to it. It is about 15 minutes by car from the ancient town of Shuhe and Baisha Ancient Town; the hotel is about 25 minutes by car from the railway station and about 30 minutes from the airport. The hotel adheres to the business philosophy of "being a serious person and serving with heart", and is committed to making every guest's trip to Lijiang comfortable and at ease. Finally, all the staff of our Finai Hotel wish you all the best and all your wishes come true!
——Finai
Trending Searches
Recommended for you
Ashley Sabang Jakarta ReviewsBaymont by Wyndham Lithia Springs Atlanta ReviewsB2 Nakhon Si Thammarat Premier Hotel ReviewsCountry Inn & Suites by Radisson, Wichita East, KS ReviewsAnstatthotel Luzern - Self-Check-IN ReviewsTTC Imperial Hotel ReviewsBoYue Hotel (Yiwu International Trade City) ReviewsPension Ashitaya ReviewsMy Loft Hotel Sha ReviewsEmbassy Hotel Tel Aviv ReviewsCountry Inn & Suites by Radisson, New Orleans I-10 East, La ReviewsArun Riverside Bangkok ReviewsMK Liberty House ReviewsAccordia Dago Hotel ReviewsComfort Inn Thunder Bay ReviewsCentral Fira Suites Reviews7 Days Hotel ▪ Shenzhen Luohu Port International Trade Store ReviewsAvid Hotel Ocala Downtown, an IHG Hotel ReviewsHilton Garden Inn Milford ReviewsSheraton Princess Kaiulani ReviewsGolden Tulip Jeju Seongsan HotelOrigin Residency 3BHK DuplexIbis Hotel (Beijing Chaoyang Joy City)Lux Cabins Hotel (Shenzhen International Convention and Exhibition Center Bao'an Airport Branch)AB Hotel Sakai-HigashibaseLITE XINTIANDI Serviced ApartmentThe Concept Hotel KL - Batu CavesBusan Gupo CatsFour Points by Sheraton PenghuHotel Hermes at Yongin Everland Station