Lijianggucheng·Shan Shui Aisi Huayuan Hotel

- Excellent service - Our host was very responsive in his communication in person and also on WeChat. Very friendly and attentive to our needs. We were in communication with him before we even arrived. Payment was flexible - we paid part of our fees in person. Because we were staying for at least 2 days, the hotel called someone to help bring our luggage from the entrance. When the plumbing wasn’t working in one of our rooms, our host upgraded our room without additional cost. He also helped us connect with a tour company for our trip to Da Li and helped us ship a package from the hotel. The hotel staff made us tea daily and gave us free water whenever we asked. - Courteous and friendly staff. They make a big effort to be available, accommodating, and flexible. - Clean — there is often a staff member cleaning the hotel area. The staff would clean our rooms and give us new towels every day. We also used their laundry machine for free. - Location - 5-10 minutes walk from multiple entrances and easy walk to/from the center of the town (4 square) - Friendly to foreigners - many hotels in LiJiang don’t accept foreigners, but this one did - Beautiful environment — the architecture of the hotel building and the trees. - We stayed here for 5 nights. We really enjoyed our stay here and would recommend this hotel to our family and friends. -出色的服务-我们的接待人和我们沟通和微信上都非常积极 非常友好，对我们的需求非常关心。我们在到达之前就和他保持着联系。付款方式很灵活——我们用现金支付了部分费用。我们住了两天以上 所以有接机还有免费帮我们把行李从古城门口拖过来的服务。当我们其中一个房间的水管坏了，我们的接待人免费升级了我们的房间。他还帮我们联系了一家旅游公司安排旅行行程, 并帮我们从酒店邮寄了一个包裹。酒店工作人员每天给我们泡茶，并且只要我们要求，就给我们免费的矿泉水。 -礼貌友好的员工。他们很随和, 乐于助人、灵活变通。 -清洁-通常有一名员工清洁酒店区域。工作人员每天会打扫我们的房间，给我们新毛巾。我们还免费使用了他们的洗衣机。 -位置-从多个入口步行5-10分钟，方便步行到镇中心(4广场) -对外国人友好-丽江的许多酒店不接受外国人，但这家酒店接受 -美丽的环境-酒店建筑和树木的建筑。 -我们在这里住了5晚。我们在这里过得很愉快 下次还会再来 并且推荐给大家

Actual room size was smaller than advertised. What made up for this was the excellent service provided by 小楊姑娘 (long hair girl in case there are 2 of same name). Very friendly and helpful. Showed us how to use washing machine and helped us dried clothes. We had an early flight requiring a 4am departure from the ancient town. 小楊姑娘 went above and beyond helping us organise for luggage transfer to gucheng gate and transport to airport. As we were foreigners with no local phone number, 小楊姑娘 volunteered to liaise for us. Waiting for phone call at 4am (Inn business hour started 8am) to show the luggage porter to our room to take luggages from floor 2 to ground. Excellent service by 小楊姑娘.