Lijianggucheng·Shan Shui Aisi Huayuan Hotel Reviews

- Excellent service - Our host was very responsive in his communication in person and also on WeChat. Very friendly and attentive to our needs. We were in communication with him before we even arrived. Payment was flexible - we paid part of our fees in person. Because we were staying for at least 2 days, the hotel called someone to help bring our luggage from the entrance. When the plumbing wasn’t working in one of our rooms, our host upgraded our room without additional cost. He also helped us connect with a tour company for our trip to Da Li and helped us ship a package from the hotel. The hotel staff made us tea daily and gave us free water whenever we asked. - Courteous and friendly staff. They make a big effort to be available, accommodating, and flexible. - Clean — there is often a staff member cleaning the hotel area. The staff would clean our rooms and give us new towels every day. We also used their laundry machine for free. - Location - 5-10 minutes walk from multiple entrances and easy walk to/from the center of the town (4 square) - Friendly to foreigners - many hotels in LiJiang don’t accept foreigners, but this one did - Beautiful environment — the architecture of the hotel building and the trees. - We stayed here for 5 nights. We really enjoyed our stay here and would recommend this hotel to our family and friends. -出色的服务-我们的接待人和我们沟通和微信上都非常积极 非常友好，对我们的需求非常关心。我们在到达之前就和他保持着联系。付款方式很灵活——我们用现金支付了部分费用。我们住了两天以上 所以有接机还有免费帮我们把行李从古城门口拖过来的服务。当我们其中一个房间的水管坏了，我们的接待人免费升级了我们的房间。他还帮我们联系了一家旅游公司安排旅行行程, 并帮我们从酒店邮寄了一个包裹。酒店工作人员每天给我们泡茶，并且只要我们要求，就给我们免费的矿泉水。 -礼貌友好的员工。他们很随和, 乐于助人、灵活变通。 -清洁-通常有一名员工清洁酒店区域。工作人员每天会打扫我们的房间，给我们新毛巾。我们还免费使用了他们的洗衣机。 -位置-从多个入口步行5-10分钟，方便步行到镇中心(4广场) -对外国人友好-丽江的许多酒店不接受外国人，但这家酒店接受 -美丽的环境-酒店建筑和树木的建筑。 -我们在这里住了5晚。我们在这里过得很愉快 下次还会再来 并且推荐给大家

Actual room size was smaller than advertised. What made up for this was the excellent service provided by 小楊姑娘 (long hair girl in case there are 2 of same name). Very friendly and helpful. Showed us how to use washing machine and helped us dried clothes. We had an early flight requiring a 4am departure from the ancient town. 小楊姑娘 went above and beyond helping us organise for luggage transfer to gucheng gate and transport to airport. As we were foreigners with no local phone number, 小楊姑娘 volunteered to liaise for us. Waiting for phone call at 4am (Inn business hour started 8am) to show the luggage porter to our room to take luggages from floor 2 to ground. Excellent service by 小楊姑娘.

The hotel is gorgeous. It looks fascinating. The owner and staff are very friendly and helpful. The room is very nice and sanitary is very clean. Its also equipped with heater under the floor. So, you can walk barefoot in winter at the hotel. I will definitely stay here again next time.

Very good location. Helpful front desk.

The hotel feels like we're in a kungfu movie. Strategic location and they can help you with the luggages.

The inn is very cost-effective. You can see the small stream when you open the window. The scenery is beautiful. Special thanks to Xiao Shi, the brother who took us to visit the ancient city. He was very enthusiastic and took the initiative to help us with our luggage. The service was simply too good! Recommend to everyone!

The room is very clean and feels like great value for money. The hotel staff are also very enthusiastic. Lijiang is beautiful and I will come back again.

I was deeply impressed by this hotel in Lijiang. The room was clean and tidy, the housekeeper was really warm and thoughtful, and the boss and the boss lady were also very enthusiastic 🧚♀️ The location is very convenient, it is an ideal choice for business trips and tourism 👍 👍

The shop owner was very welcoming. While helping me carry my luggage, he also invited me to drink tea and eat flower cakes, and also invited me to have lunch. The cleaning lady asked me every day if I needed to do the cleaning for the next stay, and mineral water and disposable items were available at any time. The hotel is simple and luxurious. When I went to the scenic spots, the housekeeper would warmly explain to me the key attractions and things to pay attention to. It was really worth staying here this time, and I will recommend it to my friends, family and relatives when I go home!

Facilities: Complete facilities, beautiful living environment, exquisite room design, comfortable and pleasant, with clear levels. Hygiene: The hotel is clean and tidy, the room is well soundproofed, and the bedding is comfortable. The public areas of the hotel are clean and tidy, full of artistic atmosphere, giving people an elegant feeling Environment: The living experience is excellent, the room is spacious and bright, the decoration is luxurious and exquisite, giving people a feeling of being at home, very good! Service: The service of this hotel is simply impeccable. The staff are enthusiastic and always customer-centric, making us feel very warm and comfortable. "This hotel made me experience what real luxury is. From the lobby to the guest room, every place is full of design and elegant taste. The staff are enthusiastic and professional, making me feel the warmth of home. What surprised me most was that the fruit in the hotel was very rich, with all kinds of everything, which made me start every day with a happy mood"

The inn is actually better than the photos [applause], with a bit of retro style, very reasonable layout, complete room facilities, clean and hygienic, the ancient city is very quiet to sleep at night, Xiao Huihui is very reliable, every time I contact him, he will reply in time. I will come again next time if I have the chance. [silly smile][silly smile]

The room is very comfortable, with a small balcony, clean bedding, double-glazed windows, not noisy at all, it's rare to stay in an inn with such good soundproofing. The staff is also super nice, very careful to remind you of the pitfalls, and also give some precautions and travel guides. The most important thing is that you can get discounts by following Xia Xia to play in the bar. Xia Xia not only loves to drink alcohol but also loves to drink tea. You can get a lot of good tea. You can't go wrong to find Xia Xia

The environment and service of the inn are very nice! Highly recommended! [Strong] The room is very clean and quiet. It's so comfortable to lie on the bed and watch a movie after taking a shower! The people in the inn are very enthusiastic. Xiao Huihui also prepared afternoon tea for us. Next time I come, I will definitely stay here again! [Rose][Rose]

The environment is better than expected. The room is spacious and bright, the room is very clean, the bedding is also very clean, which makes people feel very relieved. The room facilities are also complete, with smart toilets, humidifiers, floor heating, etc., which makes people live comfortably☺️☺️. Xiao Huihui, who is responsible for picking us up, is very enthusiastic👍 and very considerate. A perfect stay experience! 🥳🥳🥳