Xilu Xiaoyi Inn

Great location, rooms could be cleaner

We recently stayed at this hotel during our friend's travel to China and we had a fantastic experience. The beds were incredibly comfortable with heating bedsheets that kept us warm throughout the night. The room was well-stocked with all the necessary toiletries and clean towels. One thing that really stood out to us was the excellent customer service. The manager, Joey, went above and beyond to help us with navigation and answer all of our questions. It was clear that he genuinely cared about our comfort and enjoyment during our stay. In addition, it was rare to find that all staff members spoke English, which made communication much easier for us as foreigners in China. We also had the pleasure of booking an in-room massage during our stay, which was a phenomenal experience. The masseuse was skilled and attentive, leaving us feeling relaxed and rejuvenated. Overall, we highly recommend this hotel for anyone looking for a comfortable and enjoyable stay in China. The combination of comfortable beds, excellent customer service, and English-speaking staff made our stay truly memorable. Thank you to Joey and the rest of the team for making our stay so pleasant.

Clean and quiet.

Very friendly service. The inn is conveniently located in the old historic city area. We enjoyed having tea in the inn’s courtyard

The inn is in a quiet part of the ancient city, away from the main thoroughfare. It is an ideal base to explore the town's complicated irregular network of passages and paths of ancient cobblestone streets, canals and cultural landmarks. We booked two rooms for three nights. We were allocated a room on the ground floor next to the courtyard and another on the second floor. The latter was slightly bigger, with an ornate solid wood four-poster bed. The inn has all the amenities listed and they all work. However, in our opinion, it was the people who served us that set the place apart. Our heartfelt thanks to .. Joye – Speaks good English. Engaging. Served us lots of tea, pastry and fruit. Gave good recommendation of things to do. He arranged our day hike to the Tiger Leaping Gorge – to and fro, point to point. The rates were very decent compared to the exorbitant ones online. Mr Chang – Always ensuring we are fed, and fed well. He gave us packed sandwiches and tea eggs to bring along on our hike and on our last day too when we had to catch the evening train back to Kunming. He took it upon himself to accompany us to the bus stop early in the morning of our hike. He helped to trolley our luggage out to catch the taxi on our last day. Our thanks also go to Cassie for housekeeping, to the hardworking and pleasant Naxi woman who was always busy keeping the place clean and tidy and to the young man who helped Mr Chang serve us some very delicious noodles, paus and tea for breakfast. Lastly, a big hug to Hot Dog and his furry buddies. They are such a joy to ‘come home’ to, always on their best behaviour.

We stayed here for 3 days 2 nights. Friendly English-speaking owner, helpful staffs, a cute Alaskan Malamute couple... No wonder Xilu Xiaoxie Inn has a good reputation among foreigners. The location is easy to find. Our room has "home sweet home" vibes. The owner sent one of his staffs to pick us up at Nanmen (south gate of Lijiang Old Town) because it would be difficult to drag our big luggages by ourselves without a trolley/carriage. He also help us managed our airport transfer. Overall, good memories.