Hotels Near Linlithgow Burgh Halls in Linlithgow

Location, room, environment are very good. Traveling in the peak season, not panic, not rush. The hotel gave us a feeling of being comfortable.

I would have preferred to write my hopefully constructive comments to a member of the senior management at the Dakota Hotels organisation, particularly as they are in the growth stages. However, and significantly, having failed in all my attempts to research an appropriate member of the senior management team, which included writing ‘twice’ to the Dakota Hotel Edinburgh reception (no response), spending a lot of time researching Linkedin and perusing the government website ‘companies house’, not one member of the senior management team appeared. Consequently, I have penned my comments to trip advisor. Location The Dakota Hotel Edinburgh is ideally located to the airport and a super wedding venue, Dunbas Castle. Initially, one is either impressed by the modern looking black edifice or find it depressing, a personal choice. Apparently, the theme of the hotel is one of a sombre mood, where an abundance of light is shunned. On the first evening we held a small champagne reception in a room shared by another wedding party. A gentleman from the other party asked a member of staff who came to close the blinds and put us all in near darkness if it was possible to leave them open. The staff member said it was against hotel policy but would ask the duty manager. Within a few minutes the duty manager appeared and brusquely closed the shutters in a most defiant manner, clearly illustrating the mood of the management! Reception Staff The first impression of a hotel is often made when checking in. Alas, of all the reception staff I encountered during our 4 day stay, I was appalled by the lack of friendly interaction. Indeed, on many occasions the extremely abrupt and curt conversations were almost offensive. Fortunately, there was one female manager named Megan who is most definitely an excellent example for the hospitality industry, as she was polite, attentive, and most efficient. Megan was indeed a redeeming feature of this hotel. At the initial check-in we were informed that we would be entitled to a glass of champagne and two Hors d'oeuvres each evening. This only occurred on two of our 4 evenings! When my daughter arrived from America, she was not told that breakfast was included in her room nor that she was entitled to a complementary glass of champagne and two Hors d'oeuvres each evening of her stay. As my daughter’s stay combined business with pleasure, she had some very important business and video calls to make but was frequently prevented from accomplishing her work as the hotel WiFi was not robust enough. In response to her complaints, she was offered 2 further alternative access points, but neither was sufficient to achieve a strong enough connection. Dining Room The dining room (brasserie Grill) was appropriately illuminated and the staff in the main were efficient and very polite. Alas, the chairs were too low for the tables and for each meal, cushions had to be requested. The staff were so accustomed to this anomaly, that t

Came here for the wake after my father in laws funeral. The hotel is spotless, beautiful views and the food was lovely. The majority of staff were pleasant however after a few hours we sensed they needed the room back so we moved to the main bar to get out the way. The lady behind the bar looked annoyed every time we asked for drinks which I found quite odd. Not friendly at all. We were then shouted at to be quiet by an elderly couple who choose to sit beside us when the entire rest of the bar was empty. Very distressing for the family, some of us hadn’t seen each other in years & were swapping stories about the deceased. Anyway over all nice place, just made to feel uncomfortable towards the end which wasn’t very nice after what we had just been through. Hoping my review will help towards this not happening in the future.

Where do I begin, Norton House hosted mine and my partners wedding at the end of April and it was the best day of my life! Right from the start of planning, through to the execution of the day, the staff and venue pulled out all the stops to make it the best day ever for everyone involved! We have had nothing but compliments from all our guests over how amazing the staff were, how smoothly the day ran and the venue itself is a beautiful place to get married! The recommended supplier list that comes with planning a wedding here is top notch! Fully recommend Laura for all your planning needs, making sure everything is perfect and organised right up to the day of! Also Victoria for running our day and making sure everything was perfect, and even calming me down right before I walked down the aisle! The rest of the staff on the night were absolutely amazing and I cannot say enough to thank them all for making it the most special and magical day ever! ＜3

Stayed for three nights while attending Comic Con at the royal highland centre which is conveniently just next door. Check in and out was no problem. The room was nice and clean and housekeeping refreshed it daily. As a housekeeper for a hotel myself i definitely appreciate the good job they did so thank you to them it's nice not having to be the one cleaning it for once. If i had one small complaint it would be that the water in the shower doesn't go very hot and i definitely like a hot shower. Apart from that it was lovely. Food wise i only had breakfast each day as i was away during the day but the breakfast was a good selection and everything was fresh. Overall it was a good stay and i would stay again if an event is held near there that i'm going to. Hopefully the housekeeping got the cakes that i left in the room, i didn't want to squash them in my bag and they were too expensive and fancy just to throw away (bought them at the event). Thanks for the comfortable stay!

Very good happy Staff are very nice