Novotel Lisboa

I was really speechless! We were arranged to stay on the floor that was being renovated. On the first day, we were woken up by the sound of electric drills before 9 o'clock. We communicated with the hotel through Ctrip that day and were told that the renovation was done by a third party and they did not follow the regulations and start after 10 o'clock. That night, I returned to the hotel and told the front desk about the renovation. The front desk said that no one would do the renovation because it was a public holiday the next day. As a result, the next morning, things started to bang before 9 o'clock, and the power in the room was cut off... I contacted the front desk and they said that there was no renovation today because it was a public holiday. They really trust the third party and don't actually check... The hotel also has no service. If you need a toothbrush, go to the front desk to get it yourself. They won't deliver it. I don't know if it's a feature of this hotel or if all Novotels are like this. This stay was really a terrible experience. I regret booking this hotel.

The recent renovation started at 9:30 and it was a bit noisy

Quite old, but overall OK

The hotel is under maintenance during the day and the noise is very serious.

It is a very suitable hotel for bringing children because there are several game consoles for children to play. It's just that it's a bit confusing to enter the parking lot. After getting the ticket, it's not too much to wait for the rolling door to rise for a parking space. It is outside the city of Lisbon. There is a very large supermarket nearby 10 to 15 minutes' walk away.

Booked for someone, very good

The room is small and the service is average