Nice hotel with friendly and professional staff. Relatively close to the airport and Oriente station, which is practical. This is further away from the center. However, metro on the doorstep and buses around the corner.
A few points for improvement:
- Woke up at 7:30 because the cleaning lady was vacuuming the hallway and the room next to me with a lot of noise and windows and doors open. I understand the cleaning lady, but I don't understand the management of the hotel: this cannot be done later, after all a hotel is for sleeping
- The breakfast buffet itself was okay, but why not just have fried eggs. Now just scrambled eggs made from powder from a packet. There was also (even after asking) only yogurt with colorings and flavorings and no natural yogurt. Shame!
- On the sidewalk in front of the hotel, 10 meters from the entrance, there was a rat hole. Almost got trampled by a fat rat. 24 hours after I reported this, nothing had been done about this. Razor blades in and then cement, I think.
I am confident that the hotel can improve, basically everything is pleasant.
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