Getting to the hotel from the airport was simple using the Metro, there is a stop less than a 100 meters away. We were greeted by a lovely receptionist called Claudia. We arrived at approximately 2.30 but our room was ready and we received an upgrade. I think it was the best laid out hotel room I have stayed in. As you enter there is a small kitchenette with coffee maker, kettle, fridge and washing machine! The main area had a huge bed , desk , a small table with 2 chairs and 3 ceiling to floor windows which could be opened onto small wrought iron balconies. There was a small wardrobe with interior lighting and a large bathroom with a marble shower and vanity. It was all immaculate with excellent styling. The staff at reception and bar were professional and friendly, they make excellent cocktails. The location of the hotel is so central that it was very easy to walk, get a tram or bus anywhere. Surrounded by cafes and shops. Our flight home was very early and reception organised a car and driver. This hotel made our trip to Lisbon extra special.