Hotel LX Rossio

There was a pungent smell in the room, and the water pipe in the bathroom was blocked and could not be used normally. After communicating with the merchant, the merchant did not take any measures. The experience was very poor. I will not stay at this hotel next time.

The room is okay, the location is good, and it is in a business center with convenient transportation. However, because it is in a business center, the sound comes directly from the window, so you can only rest normally after 12 o'clock in the evening. The sanitary facilities are poor. The floor drain of the bathtub is blocked and the water cannot be drained. It cannot be used normally. After communicating with the merchant, the merchant did not take any measures.

There were no shower caps, disposable toothbrush cups, or slippers in the room on the first day. Shower caps and disposable cups were only provided on the second day, and slippers were never provided. There was a smell of cured meat in the room, which was very unpleasant. The most important thing is that the sewer in the bathroom is blocked. I informed the hotel to clear it. I was notified in the morning and when I came back at night, it was not clear. It was even more blocked and I couldn't take a shower at all. It was like booking a room without a shower. I negotiated with the hotel and was rejected by the hotel. Tell me that I know that the bathroom drain is clogged, but I will neither change rooms nor solve the problem of the clogged drain. Nothing will be solved and there is nothing I can do. This is the first time such a weird thing happened, and the negotiation was unwilling to compensate. Consumer rights cannot be protected.

Central position Everything OK