Palacio Camoes - Lisbon Serviced Apartments

Great in one word

Excellent

Our apartment had a beautiful view, but the terrace and furniture did not look very tidy. There was also no parasol, which would have been handy. We read a few times in other reviews that there is a typical sewer smell and that is true, but you can also smell that in other places in Lisbon, so there may be little they can do about it. The kitchen was well equipped, as was the bathroom, but the water in the bath had difficulty draining, causing dirt to remain on the bottom (from predecessors...). We were unlucky that the washing machine did not work, which we reported immediately. A manager (?) came to look at it, but he couldn't solve it. They called a technician and he was supposed to come by on Monday, but no one saw anyone and no one heard from them again... The manager did quickly do our laundry in another apartment once, which was very friendly! We did our next laundry in the launderette in the well-known street just next to it, which of course also cost us some money that was not actually foreseen. It has been stated here several times that the elevator was out of use and unfortunately this was also the case when we arrived. This was repaired about 2 days later, but unfortunately, after 1 day someone was stuck in the elevator for 2 hours, which was broken again. The manager (same as the washing machine) turned out to be present and suggested that we carry the groceries upstairs, this is really very friendly, but it is a pity that this was also defective. Especially since our group has difficulty walking on those many stairs. Actually, the apartment certainly has sufficient options (especially the view is really great as well as the size of the apartment), but too little attention is paid to details in terms of hygiene, decoration, etc. If we ever return, we might book this apartment again because the location/view, but hopefully they have worked on the improvements :)!