My Story Hotel Ouro
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Lisbon

My Story Hotel Ouro

Health Protected
R. Áurea 100, Lisbon, Grande Lisboa 1100-063, Portugal
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With a stay at My Story Hotel Ouro, you'll be centrally located in Lisbon, within a 5-minute walk of Commerce Square and Santa Justa Elevator. This hotel is 0.3 mi (0.5 km) from Rossio Square and 0.5 mi (0.8 km) from Avenida da Liberdade.Show More
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hotel overview picture
Last booked 3 hrs ago
4.3/5Very Good·Cleanliness: 4.3
All 85 Reviews
Amenities
Airport Shuttle ServiceBarRestaurantLuggage StorageWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Rossio
(520m)
Metro: Terreiro do Paço
(530m)
Airport: Humberto Delgado Airport
(7.5 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Family Room
6

Family Room

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Twin Room
24

Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Double Room
35

Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
Check Availability

Guest Reviews(85)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
TSJ
August 5, 2023
Enjoyed the hotel stay during our short trip in Lisbon. Hotel is located in the heart of central Lisbon and near to several metro/ train stations. Hotel staff were friendly and could converse proficiently in English. Room was cosy enough for two of us and my husband enjoyed the plush and comfortable bed. Hotel is also using shower & shampoo products with aromatherapy scent (nice touch there!). Great breakfast buffet too. Only downside could be the weaker in-room wifi - where it's better at the ground level lobby area. Would highly recommend casual travellers to give Our Story Hotel a try ;)
HS Travels
January 2, 2023
Clean nice hotel located near Russio area. Staff where nice but not very helpful. The room is extremely small but elegant there was no space for luggage. Bed was super comfy and window have an abandoned building view. Overall was good place to stay in Lisbon.
Guest User
May 23, 2024
Hotel muito confortável no coração de Lisbôa. Gostamos de tudo que foi oferecido, pessoal muito atencioso e prestativo no que for preciso, quero agradecer a todos que la trabalham, em especial a Gabriela e Nara. Obrigado por tudo...em breve voltaremos.
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Guest User
May 10, 2024
Great hotel in a central location. Hotel had everything you need for a trip to Lisbon - central buzzy location and whilst on a busy street protected from any noise. Really close to loads of shops and restaurants. The restaurant at the hotel was small but very popular with local people at lunchtime. Our room had double aspect large windows. Nice bathroom and great shower. Loads of nice touches like gowns and sweet treats. Bed was large and comfy. Staff were super helpful.
Guest User
May 11, 2024
Petit hôtel très sympathique et super bien situé. Accueil charmant. Chambre de taille correcte, literie excellente. Nous avions 2 chambres communicantes par un petit couloir (2 enfants et 2 adultes). Nous pouvions fermer la porte de ce couloir et laisser les 2 chambres ouvertes pdt la nuit. Nous étions au 5 eme étage, très calme. Le petit déjeuner était correct. Les enfants se sont régalés de pancakes, croissants et pains au chocolats. Le côté salé n’était pas tout à fait à notre goût (oeufs brouillés, bacon, bof), mais nous avons trouvé notre bonheur dans le sucré. Nous avons pû laisser nos bagages pdt notre visite de la ville le dernier jour. Je recommanderai cet hôtel à des amis car il est super bien situé et nous avons très bien dormi. Rapport qualité/prix correct pour un hôtel dans une capitale. Il existe d’autres My story hotel.
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Diane
February 10, 2024
A great find, in the heart of Lisbon. Excellent cystomer service, particularly from Tiago. Nice, comfortable room, very clean
Guest User
May 5, 2024
Just returned from our stay at My Story Ouro in Lisbon. The hotel was so conveniently located to walk to all the touristy locations. The breakfast was wonderful - eggs, bacon, sausages, pastries, sliced meats and cheeses, cereals, yogurt, a pancake machine (so fun to watch your mini pancake get made), juices, teas, coffee and fresh fruit. The common areas were very clean. The room was very clean and while small the high ceilings (4th floor) made it feel much larger. It was also very quiet at night! Sufficient storage for the 5 nights we were there. Bathroom had the usual amenities and fabulous water pressure in the shower! We had twin beds by design and were comfortable - pillows were not as soft as I like and that is my only negative but does not affect the # of stars. Staff was terrific - very accommodating and friendly. We appreciated the flavored water and sparkling always available at the front desk.
Guest User
April 29, 2024
Excellent hotel in Lisbon. Food, location, facilities and staff hospitality all exceeded expectations. Bargain €5 cocktails added to the experience. Great access to all the main attractions in Lisbon. Highly recommended for city breaks.
Guest User
March 27, 2024
Just returned from staying 4 nights at this hotel. I must say it was a very pleasant stay. The hotel is in prime location, perfect for seeing all the sights of Lisbon. The staff were friendly and informative, providing local information and a map. They arranged a taxi for our return flight home. All in all a fantastic stay and we would highly recommend this chain of hotels. We had dinner at La Squadra (Italian restaurant) at the My Story sister hotel it was a lovely experience and the food was delicious. You can see the chefs cooking in the corner. Again we would definitely recommend. 👍🏼

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
€15.00 per person
Adult
€15.00 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 51
With a stay at My Story Hotel Ouro, you'll be centrally located in Lisbon, within a 5-minute walk of Commerce Square and Santa Justa Elevator. This hotel is 0.3 mi (0.5 km) from Rossio Square and 0.5 mi (0.8 km) from Avenida da Liberdade.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands.

You can enjoy a meal at My Story Hotel Ouro serving the guests of My Story Hotel Ouro, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.

Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportHumberto Delgado Airport
Distance to Airport14.31KM
Nearest Train StationRossio Railway Station
Distance to Train Station0.58KM
Nearest Metro StationRossio
Distance to Metro Station0.52KM
Average Price FromEUR235
Hotel Star Rating3