Lisbon Serviced Apartments - Madalena Reviews

The checking process for this apartment was the most painful part ever, they have left things to technology but their tech didn’t seem to work . After 30 mins call with advisor in middle of night finally we checked in our room., One miss at Trip.com’s side is that I was never provided the correct booking number starting with 6 which was to be used for machine check in which caused all the confusion and time wastage. The room and location itself were ok and walkable to most shopping, eating and attractions in Lisbon. We took apartment for 4 which has a double bed and 2 single sofa beds up and down , overall apartment is small for 4 but functional in small space.

Really disappointed for my honey moon trip This hotel room is under size Booked 34 sqm n give me 19 sqm Refuse to change room Toilet / shower super stink No air vent Bed is not queen size only 1.2 m Head board missing Lols like under construction The TV reception is bad Wall is thin Wall paint is peeling Totally not recommend

I had some trouble to check-in at the kiosk, so needed to call to the help center, which was helpful. And I had to pay overcharged city tax on the kiosk to finish the self check-in and I was told to send an email to claim the refund. Apart from that the place was enjoyable to stay.

Good location, it's hard to check in by machine

Small room but very well located, bright, clean and with all the essentials. The space is very well optimized and the appliances work great.

All perfect

Access codes never work, if I'm late and can't contact someone I can't log in due to the system taking too long to update the reservation

Because it is an apartment, the whole self-service system operates to obtain the room number and password, and the service is not available. I give 3 points because the self-service machine is equipped with a telephone. If you encounter problems, you can ask for help. The apartment facilities are definitely not comparable to the hotel, but the overall is very clean and hygienic. The location is very central, it belongs to the core area of scenic spots, it is very close to the commercial plaza and baixa on foot, and there are many places to eat. Tips: Due to the small size of the room, a maximum of 2 people.

Very good company but the service is terrible

This place is well located but the hallways and the elevator smell like real crap. We couldn't stand it. There is mold in the bathtub and overall the place is dated and not well taken care of. I will not recommend it to anyone.

A really very nice apartment The beds are very comfortable, the location is optimal. The staff is very nice and attentive. The breakfast buffet is very tasty and varied. I will be happy to come again. thank You

I recently stayed at this apartment hotel in Lisbon and it was an amazing experience. The staff was incredibly friendly and helpful, providing us with tips on what to see and where to eat in the city. The apartment was spacious, clean, and modern, with all the amenities we needed for a comfortable stay. The location was perfect, right in the heart of the city and within walking distance of many attractions. We loved being able to cook our own meals in the fully equipped kitchen and enjoyed the stunning views from our balcony. Overall, we had a wonderful time and would highly recommend this apartment hotel to anyone visiting Lisbon!

We stayed in the appartment for one night. We liked the apartment very much. The appartment is centrally located. The appartments are well equipped. We were able to sleep well in the beds. The service staff was friendly. Compared to other apartments in a similar price range, I would rank this apartment among the better ones.

Clean, tidy and remarkably good-humoured staff. That's what makes it fun. Price - performance absolutely right. I'll be back again. We would love to stay here again and again! Clean, cosy and super furnished flat and very central.