The best thing about Le Consulat is the staff. They were friendly, accommodating, helpful. Upon arriving, Pedro suggested a nearby restaurant; I asked whether they had vegetarian options (they did). He suggested another place that he thought might work; later, he sent a text suggesting another restaurant that he remembered had vegetarian food (it, too, was excellent). Other staff were similarly helpful with anything we asked, Shortly after our departure, I realized my sunglasses had fallen out of the pocket of my coat. I called the hotel, and they'd found the glasses. I asked if they could please ship them to my home in the US (offering to pay). Based upon a couple of experiences with lost items during years of travel, I did not necessarily expect to see them again--but, upon returning home ten days later, I found them, well packaged, in our mail. The breakfast was ample, varied, and delicious, with lots of healthy choices. The room, while not as pretty as those featured on the website, was spacious and comfortable, well lit by windows with Juliet balconies overlooking Praça Luis de Camões. The bed was very comfortable. With trams stopping right in front of the hotel and lots of restaurants nearby, the location couldn't have been better.