Guest User
February 18, 2024
This hotel is Lovely, the staff make it 5 star!! The room was very clean and comfortable. The breakfast buffet was filling with croissants, pasteis, fresh fruit and vegetables. It was a great start each day! They also provide free water and coffee 24 hours a day. Margarida and Moreira were so helpful setting up tours and giving us tips. Tanya and Maya kept the breakfast buffet area so clean and stocked. Marcia was a delight each evening helping us with our room temperature and drinks. She even found me a snack one night after all the restaurants were closed. We arrived early the first day and our room wasn't ready. They graciously stored our luggage and when we came back, the luggage was already in our room!! Also on the last day, Moreira advised the breakfast crew to open early so we could have breakfast before our flight!! Again, customer service is what makes this hotel!! It is located in the Alfama district....close to several restaurants, shopping, metro, etc. We walked Everywhere and used Bolt, Uber, and Tuk tuk when it was too far away. Lisbon is beautiful, and Hotel Riverside made our first time so Amazing!! Obrigada Moreira, Margarida, Marcia, Tania and Maya!! Til we meet again!!