Holiday Inn Express Cambridge-Duxford M11, Jct.10

clean room. friendly staff. great for business travelers.

being right next to train station is priceless. Trains are available frequently and it takes 7 mins to cambridge. Lovation wise it might be even better than staying somewhere in Cambridge outskirts. breakfast was really nice but hotel/room is a bit outdated and needs a renovation. nonetheless it’s a good place for a short stay.

Very friendly staff

Love our stay, very good& recommendation to all m friends and families

We booked 2 nights here as had some activities planned in Cambridge. We arrived late and were tired, we found that the room was very compact but had all we needed. However we found the cleanliness was not good, the bathroom was not very clean, and we found a used tampon behind the door. The sofa bed for our 11 year old was very uncomfortable, the mattress was paper thin. She had a very uncomfortable night, and said she could feel the springs underneath. At breakfast I approached Hardeep and told her about the issues we'd had. She immediately said she would check with housekeeping to move rooms. She apologised and reassured me she would fix this. We were having breakfast and after 10 mins she returned and said she was moving us to another room, but it was still being cleaned, we had a day out planned so she said she would look after our luggage & leave our key card at reception. When we returned we found that our luggage had been put in our new room along with a complimentary bottle of wine & snacks. The room was very clean and both beds were comfortable. I really want to commend Hardeeps' excellent customer service. She was friendly, approachable and quick to problem solve. She is a credit to your company, treat her well! Thank you Hardeep for being so attentive and making our stay more comfortable

Clean, tidy and good location for our needs. Staff were very friendly certainly upon arrival. Great hotel for the price point offered.