Crowne Plaza Liverpool City Centre Reviews

Service staff Janet, John and all were fantastic, made the stay really comfy and cosy

Whole stay was great: Staff were attentive, food was lovely and room was fantastic!

Stayed in this hotel many times definitely stay here again.

The only downside was with "TRIP.COM" themselves, as when booking my room for 2 adults and one child, the conformation confirmed so, but when checking in the room was booked for 2 adults only, the manageress explained it was not their fault , and told me that this is not the first time that this has occured and we the guests are left bewilderd why this can happen, "SO TRIP.COM PLEASE GET YOUR ACT TOGETHER AND SORT THIS MESS OUT, from Paul

Great location close to the docks and city centre. Hotel staff were all so friendly and attentive. The pool and gym facilities were a nice touch to relax. Breakfast was self serve which had lots of choice.

Was a little disappointed with our stay unfortunately, we chose this hotel due to it having a pool which was freezing so not a great start, and a few small things like loose taps in the bathroom and the plug was stuck in the bath which meant we were stood in cold water while showering, the breakfast was good and the staff were great but 4 star hotel it was not.

Biggest issue was wrong room type given at check in (one double instead of two double). No one offered to help with luggage on drive way. Marks on toilet seat (came off after cleaning). Standard offering at breakfast, food mostly burnt (sausage and bacon), a waste of food. Staff not wearing face mask at restaurants that is less than expectation from hospitality group.

Great hotel, located at the edge of Liverpool Port, in the center, with the Three Graces right outside. Most of the attractions here can be reached within half an hour's walk. The hotel facilities meet European five-star standards, and the service staff are very friendly, especially the old man at the door, who is dressed very gentlemanly with a smile. I will stay in this hotel next time I come to Liverpool!

The view is very good and the location is good.

The location is superior. Although the breakfast is simple, it is not bad.

Facilities: old, especially in the room Hygiene: very clean Service: The staff are conscientious and the old doorman is dressed in English haha Environment: It is very convenient to go shopping and eat nearby

Looks pretty good

Stayed for 3 nights for my daughter’s 10th birthday. We went swimming every day and she loved this. Restaurant food was decent. Parking was £54 for the duration. I found this a bit expensive. Lovely staff. The 24hr room service menu was limited but ideal for a midnight snack & considering the birthday girl only wanted skin on fries and a choc brownie it was perfect for her. Immaculate place. Deffo recommend. WiFi is the best I’ve ever used. My daughter’s favourite place so far. Will return for sure x

Excellent trip to Liverpool. The hotel had everything we needed and the location was perfect.