Premier Inn Liverpool City (Albert Dock)

Hotel was great location not far to walk anywhere breakfast lovely in morning clean and tidy staff nice

Good value hotel. Great location on the iconic Royal Albert Dock. Usual Premier inn standards clean and comfortable. Welcoming staff but special mention for Chris who was working at breakfast. He reserved a table for us every morning and greeted us with a smile. He came across very polite and friendly and even when it was busy he still found time to come over and have a chat. He’s a credit to this hotel and in our opinion he went above and beyond. Thank you! We will return

Hotel was OK, in a good location. It was clean, staff were friendly and the breakfast was great. Unfortunately I didn’t get much sleep due to a random non-opening window in the room that looked on to a pointless empty area that was lit up all night. Even with the curtains closed it was far too light in the room as the light was coming from the top/bottom of the curtains.

The bathroom was disgusting. Stunk of urine and the extractor fan was broken. Had to leave the door shut otherwise smelly permeated into the bedroom. Was in room 130, ask to be as far as possible from here, noisy people walking past until well after 12 a.m. and you could hear bins being emptied late and early in the day. Had fish and chips in the restaurant. Peas were Luke warm, chips were soggy and the batter on the fish was not crispy and fish smelt very 'fishy' which usually means not very fresh. Left most of it. Won't be staying here again!!!

Great location, but below normal quality room but the Thyme restaurant was one of the best with good quality food and really good value for money.

Stayed at this hotel for work and had a great stay. Hotel was clean and food was good. Bed was amazing! I was booked in by Mo on reception who I have to say was fabulous from the start. She explained to me how the meal deal works and booked me in for my meal. On my second evening there I had a really hot stuffy room and asked Mo if I could be moved. She explathat the hotel was full so she was unable to move me but told me that she would try to reset the air conditioning to cool and if this didn't work to let her know she would get me fan. I was back in my room for 5 minutes and there was a knock at the door. It was Mo who had brought me a fan anyway to cool me down in the meantime. She is an asset to your hotel and was a great go to for myself. I will definitely stay here again.

Friendly staff and clean room you can get discounted parking with this hotel about 5-10 mins walk ……

The wi fi was non existent even though we then paid for the ultimate wi fi The noise directly below our room was a restaurant/pub so really noisy till very very late The breakfast barely had anything whenever I went up and was in such a small area it was badly overcrowded and you couldn’t get In there to get anything Great location and bed as usual was comfy staff were nice and so was the room but for the price I expect extend the rest as well to be good

The hotel is situated within a short walk to most of the tourist attractions. Very friendly staff. Clean room, great forceful shower. Meal deal is very good value for money but lots of great restaurants and bars all around