Heywood House Hotel, BW Signature Collection

Staff were very helpful and pleasant, our room was spotless and the location is perfect walking distance from pubs clubs etc yet far enough away for a quiet nights sleep.

Wonderful hotel, right in the heart of Liverpool. Close to bars, restaurants, shops and the arena. Staff are lovely. Welcome refreshments, a lovely touch. Nice balcony too.

Great hotel, stayed after the Grand National. Only big downside was there was music from nearby that was so loud it vibrated the bed! It was very loud till about 12.20! A shame really because it was a nice hotel & lovely staff, who were helpful & friendly.

My wife & I stayed 2 nights this week, going up by train from Birmingham. The hotel itself was very clean: room 106 was spotless, had a great shower and even a small fridge. We stayed on a Sunday and Monday night. There was a little 'boom, boom' from a pub downstairs till midnight, but I'd advise you go out anyway! Their 'Grab & Go' breakfast, which is collectable from reception, is adequate to take you through till lunch time. An option is the Wetherspoon pub round the corner opposite James St Metro. It is only 2 short stops on the Metro from Liverpool Lime Street and the hotel is literally around the corner (turn left as you leave James St Metro station and 1st left into Fenwick St). It saves about 10 minutes walk with bags. The hotel is close to everything you'd want to see: 2 roads back from the water front and near to the Liver Building, Museum of Liverpool etc. Mathew St Cavern Club area is about 6 minutes easy walk. Head to Bold St for some great eateries. There's some very good lunchtime deals if you don't mind your main meal 12 - 5pm. Try Elif for very tasty Turkish BBQ food at £14.95 per person for 2 courses: you may not finish it all. We did an 'Afternoon tea with Cilla' on the Sunday at The Bentley, which was very close by and a good party atmosphere. If you're there on a Monday night, I recommend visiting the Cavern Pub for Ian Prowse's Open Mic Night. It's non-stop performer after performer, limited to 2 songs each of only original material (no covers). I'd definitely look to book on another trip.

This hotel is in a great location near the waterfront (Liver building, Beatles statue and ferry) and very close to the shopping area “Liverpool 1”, as well as lots of bars and restaurants. The check in team Jack and Ali were very welcoming cheerful and helpful. The room was really well decorated and clean as was the bathroom which had shower over the bath and included “The White Company” toiletries. We also had a fridge in the room and were supplied with cans of soda as well as water bottles. The large bedroom overlooked the main street which was a little noisy first thing in the morning. Breakfast was a small takeaway option obtained from reception and included -apple-porridge (or breakfast bar)-yogurt-pastry-waffle-juice, which suited our needs as we could eat it when we wanted without being tied down to a specific time.

Questionable stains on the curtains and the room was cold

A fantastic stay once again at Heywood House Hotel. A warm and friendly welcome with a smile from Alda on the reception team as well as her male colleague sadly I didn't get his name (my mistake). Nothing was too much trouble and we spent 3 nights here for the Grand National meeting. Hotel is in easy reach of Liverpool One for shopping and in agreement with other reviews there is plenty to offer in terms of restaurants and pubs to eat out at including the Alchemist which is joined next door. Room was cleaned daily and spotless on arrival. All the room technicians were polite and friendly and always said good morning when passing. Our room had a safe and Nespresso coffee machine for our use. All in all I would highly recommend the staff and the hotel and we look forward to our next visit. An Additional special note and a thank you to Alda on reception. It was really nice to see you when we checked in and during the course of our stay, your customer service is outstanding..!!!

I have stayed here previously as the location is near my office and walking distance to the docks. Lots of eateries to cater for different palates. The only downside is the noise level after midnight, when the restaurants are emptying their bins can be a deterrent to light sleepers