City Stays

Room 5 main light didn’t work, mattress top is below level of wooden frame resulting in painful bumps of toes and elbows during the night. No blind on velux window not too bad in February but imagine it’s horrible in the summer months! Room 6, stank of smoke which never went away even with window open. Shower door broken and water temperature unreliable! No information in the room about who to contact.

The house was perfect, the location,comfort and cleanliness. I just had a little problem with the warm water in the sink! Maybe it was my bed! Anyway, congratulation and I’m looking forward coming here again! Arben Alushi from Albania

There was an issue with the security of our room that was rectified very quickly as they had another vacant room. There was no hot water from the tap, the blinds were broken but the bedding and towels were clean.

Hadn't been here for a while. Wont go into details but the service was very slow and few problems with the food but the manager was very good and sorted it out and apologised. She wrote our bill off completely. Will go again. Was probably just a blip on the day we went.

good clean room and facilities,just a little to far out from the city although to be fair the bus services are excellent

Was woken at 1.30am by screaming outside the door of the room very inconvenient.

First time staying in Liverpool and loved it. Got exactly what we expected for the price paid

I stayed here for one night alone to break up a long journey. The room was good value and offered free on-street parking. I was emailed and advised I would be staying in room 1. There is a key safe to access the property and my room was on the ground floor. There were cobwebs in the rooms but the room itself was light and airy. The room had vertical blinds at the window and no curtains and as night fell it became evident that these vertical blinds would not keep the light out. There was a street lamp right outside the window and so the room was bright all night. The biggest negative with this room was that there is a boiler within the room. The boiler makes a constant humming noise which only gets louder when anyone turns on a hot tap or uses a shower. This caused a constant level of noise in the room. I would not stay here again. I would pay the extra £5 to stay at the local Ibis or other hotel within the area.

Obviously a student house converted into a hotel style rooms. Very clean comfortable beds & nice linen. Clean cutlery in kitchen & fridge in rooms. Too hot at night. The radiator in hall didn’t seem to be able to turn off. Wi-Fi didn’t connect, TV didn’t seem to work which was a shame. One lick on door had been removed. Bit concerned about safety as area not great. Rubbish & broken furniture on street outside front door.