The Victoria Falls Waterfront

The location is fantastic, and the views over the river make it a great place to dine or have a drink. This is not a luxury resort but some of the prices suggest it is. On the other hand, the staff in the restaurant and Ricki at reception were world class, attentive and professional.

Excellent riverside room and a wonderful resort overall. The staff are exceptionally friendly and attentive. The gardens and surroundings in the resort are well maintained. The swimming pool is a great place to relax on a sunny afternoon, the restaurant and bar has excellent food refreshing drinks. It gets quite busy on the weekend and with big groups, but you can see why once you experience the facilities. Apart from the resort it's also home to safpar, they have many different options for travel along the zambezi and falls. We chose the river float, game drive and sunset cruise combo (Around $180) and it was totally worth it! Will definitely stop by again next time I'm in town.

This hotel was excellent ! The location was right on the Zambezi River. The accommodation was in chalets which very spacious and clean. Shower and bathroom were high spec. Restaurant was an open air bar style overlooking the river. Menu fantastic. In the evening there was entertainment. Staff extremely professional and welcoming. 15 mins drive to Victoria Falls. Can book many excursions direct from reception. I opted for the Zambezi River Cruise, where the cruise departs from the hotel. Would go back again.

We enjoyed our stay at the Victoria Waterfront Lodge very much. What is there not to like about this property. The facilities, food and staff were amazing”.

Staff were all good from checkin to departure . Bathroom needs updating and the room needs repainting .

The worst part of the hotel is the actual rooms. Outside it seems nice and I’m sure people have had good experiences. Unfortunately we had several complications that made this not the case for us. Our first room, the toilet broke. They fixed it but the room smelled horrendous from whatever they had to do with the pipes. They gave us a new room. The hotel is very spread out (if you have mobility issues or cannot walk over stone surfaces, you may want to rethink). We walked several minutes to reception to get the key only to be told the person with the key was outside the room. We walk back, no one is there. We were leaving for a tour so we left our stuff in the smelly room and were told it would be moved to a new room. We come back and are given the keys to the new room and told our stuff is there. It’s not. It’s in the old room which is locked. We walk back to reception. This happened several more times before the problem is resolved. There are no phones in the room, so what could have been a quick phone call was instead multiple walks to and from reception. After the tour, I just wanted to lay down and relax but the new room was filled with mosquitos. We had to spray the room and leave it for at least an hour. The pillow case and duvet were so stained, I had to check with the cleaner to make sure the room was actually clean. Also, the electricity regularly cut in and out without warning. It is a very beautiful location. The restaurant on site is very nice and I would highly recommend that! The staff were all very friendly and genuinely wanted to help just had poor communication with other staff. Everything outside of the actual room was lovely.

No phone in the room to connect to the reception house keeping did not put the nets in the night ….. do we had a lot mosquito’s

Have not stayed at the hotel but came for lunch on 2 separate day trips to victoria falls. Both times the food and service were both good. Great atmosphere to eat in the deck right on the river. Looked like there were quite a few guests staying at the hotel and there were a lot of people booking various activities.