Guest User
February 29, 2024
Charming hotel in a secluded location, quiet pool with comfortable beds. Rooms are big enough and clean. BUT the service is at most 2 star level! Waiting 50 minutes for an omelette at breakfast and that at 3 tables! Same chaos every day, even at dinner. Poor English skills and complete lack of planning dominate everyday life here. That's just not acceptable for a 5 star hotel. A few of us have been to a 4 star hotel before and they should take a leaf out of their book. I don't know what the problem is, because it's not just one person, but everyone. All the guests complain about it, but somehow nobody cares. Unfortunately, you can't rely on the charm of the hotel, because with this service, most people will definitely not come back! It's a shame about the hotel! There is potential...
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