"Clean and nice. Good location. Room is really big"

"The public areas of the hotel are very beautiful, with a perfect combination of history and modernity. The hotel has a tennis court, a swimming pool and a free sauna, which are much larger than I thought. I recommend that you book a suite above the basic room type, which will be much better than the basic room type. There are not many breakfast options and the taste is average, but there is a very cute kitten near the kitchen. The key point is that the room is completely dark after the curtains are drawn, which is very friendly to people who have high requirements for the sleeping environment. The basic food in the hotel tastes average and needs to be improved, but there is a Michelin restaurant, which we did not have time to taste and should be good."

"The hotel is fairly close to El Arenal beach area, so walking to the main beach areas is quite straightforward.The area of El Arenal is very noisy so not very good if you want a quiet break. The higher up rooms in the hotel are a better choice due to noise from the street."

"Genial!"

"Fantastic value for money! The location is also great, offering ample space and endless possibilities. The buffet dinner and breakfast were delicious too. I'd love to stay here again!"

"We were incredibly excited about our stay at Son Julia Country House & Spa, but unfortunately, our experience was nothing short of appalling. From the moment we arrived, we thought we had the wrong address. It looks nothing like the website photos or what is advertised on ***********! The decor is mismatched, cheap, and utterly tired. No one was at the door to welcome us or help open the heavy front door to assist with our luggage, which is not what you expect from a so-called 5-star hotel. The lobby was a depressing sight – dark, no lighting, no music. It was so dull that we genuinely thought the place was closed down. This set the tone for the entire stay. Our first night was less than enjoyable. After falling asleep and missing our dinner reservation at the hotel, we ordered room service. When the waitress arrived, instead of a warm greeting, we were scolded for missing the reservation and told that we should have “given our table to someone else.” I have never been berated by staff in my life, especially not in a 5-star hotel. We are paying customers, not children to be reprimanded, and the hotel clearly has ample capacity for all guests. The rudeness was absolutely shocking and unacceptable. Secondly, our room (the suite) smelled strongly of mold, and the shower smelled so awful that I had to clean it myself using shower gel. The glass partitions were covered in fingerprints that were clearly not ours, suggesting the cleaning standards were extremely poor. The room telephone is cordless & even after charging all night and saying on the screen that it was fully charged, as soon as we lifted it off the base the battery died & the phone had to be precariously balanced on the base to be able to use it. We mentioned this on the day we arrived & 2 days later the guy that they had said would come to fix it, still hadn’t arrived. Legend says, he’s still on his way. The ‘spa’ was a nightmare. When I went to look at the treatment rooms (room!!) I found a single mattress on the floor. I understand this is a ‘Futon’ style massage bed but the presentation & decor of the spa is awful & in no way luxurious. There is one professional treatment bed in there too but only one resident therapist available. It is not a fully functional spa. So you can’t have a couples massage (which they do in fact advertise) as you’d have to go one after the other. Upon heading down to the pool facilities, we found the jacuzzi water was brown, and the filter was clogged with hair, dirt, and debris – clearly months’ worth of neglect. I dread to think of what else could be stuck in there. When I showed the receptionist a picture, she dismissed it with excuses, claiming it’s cleaned DAILY and was “due to be done today.” I find that extremely hard to believe as that amount of filth cannot collect after just one day, let alone one week. If the water were tested, I’m certain it would be deemed unsafe. To top off day 2, the breakfast omelette I ordered was raw in the middle."

"The food was varied from day to day, and was fairly pleasant. The pool was spacious, even when busy, and the drinks and snacks were good. Staff were super friendly, and the AC was just cool enough."

"Nice room and clean.good service.🥰"

"Super easy and friendly check-in. The bed linens weren't 100% clean. The rest of the room was very good, though. Simple but functional furnishings. "