Guest User
June 3, 2024
From the moment we entered this luxurious boutique resort we were treated like we were staying with friends. The staff are wonderful! We were greeted with friendly happy staff and check in was a breeze. Once we crossed the little bridge over a pond full of gorgeous Koi we entered our lovely cool and spacious villa we felt at home. Super clean amenities and a very comfortable bed. Strong reliable internet was very helpful for my husband who had to work online during our stay. The sparkling infinity pool with swim up bar was right in front of our villa, and the professionally landscaped grounds are stunning - congratulations Steve! We had dinner in the gorgeous restaurant and the every meal was delicious and presented like a piece of art! Special mention to all the staff from the grounds keepers, cleaners and security however I would like to personally thank the attentive staff - Agus (Jack of all trades), Sharla, Elli, Dedy, Luluk, Rosa and Gato are amazing and a true credit to the resort. (I hope I have spelled everyone’s names correctly!). We look forward to returning and staying again when we next visit Lombok and will be recommending Jivana Resort to all of our friends. Many thanks for hosting us - terima kasih!