Hotels Near Wahyuni Collection in Lombok

From the moment we stepped into the lobby, we were greeted with unparalleled hospitality. The attention to detail in every aspect of our stay was remarkable. The room was luxurious, with breathtaking views and amenities that exceeded our expectations. The dining experience was exceptional, with a diverse selection of delicious cuisine prepared by talented chefs. The staff went above and beyond to ensure our comfort and satisfaction throughout our stay. Credits to Rizal, Sukron and Ricky. Without a doubt, this hotel sets the standard for excellence in hospitality. I stayed a total of 7 days

The Matahari Inn is definitely long past its prime! It was probably once a very good hotel, but it was simply not maintained and urgently needs a complete renovation! The rooms are large and spacious, and the beds are also pleasantly large. However, you can see in the rooms that nothing has been renovated for a long time! Cracks in the tiles and the cleanliness is also rather below average! But this was still somewhat OK. BUT the bathrooms are an absolute disgrace and it is actually impossible to rent rooms with bathrooms like that! There were 3 couples of us, the same in all 3 rooms! All the fittings were rusty and corroded! In our bathroom the shower holder was broken, so the shower head always had to be held in our hand! There was no soap at the sink, no glasses for the toothbrushes, and there was only one bath towel, no extra towel! There was only one roll of toilet paper in the bathroom, no spare. The staff is extremely friendly and helpful, but it is clear everywhere that the hotel management is absolutely inadequate! When the rooms are ”cleaned”, only the beds are made, the bathroom is not cleaned at all! At breakfast, the staff have to be repeatedly alerted when something is missing or finished! There were always enough service staff on hand, but no one checked independently whether everything was available. The cups and especially the saucers were also very old and not inviting to drink your coffee from! It is clear everywhere that the staff have not been trained and are not monitored or trained! The junior manager told us that the hotel had been empty for 7 years and you can tell! This hotel has so much potential as it is in an absolutely prime location, but as long as it is managed as it is currently, I can only say, never again!

Modern hotel in the downtown, good location, easy to find food . I meet a lot of government officer stay at this hotel

I very much warn AGAINST booking at this hotel and want to share my experience with Selong Selo on here to spare others the nightmare we experienced: This hotel essentially took our money and made it impossible to get a refund or rebooking. We had booked a stay at Selong Selo for 2020 - unfortunately Indonesia stopped tourism entries due to Covid and we were stuck discussing back and forth with the hotel, about what to do with our reservation. The first thing we realized was that communication with this hotel is extremely slow and difficult, since very single time someone new responded in what I would deem pretty bad English. Since 2020 we have sent countless emails (many left unanswered) and two years later are yet to get a refund or rebooking for our prepaid reservation of 1.500€. In this time Selong Selo staff has given us the hardest time I have ever experienced with any hotel during Covid: They set absurd deadlines for rebookings (essentially asking us to travel when there were no flights to Indonesia), downgraded the villa category we booked and then took days off our booking in case we rebooked. To be honest we don’t really see how we will get our money back and all this feels like a scam through and through. My verdict is this: Should something go wrong, you are stuck with this hotel and will lose your money. There are plenty of professional hotels in Lombok, so steer clear of Selong Selo!

The hotel is quite decent. Ok for couples and families. Near to the fast food like McDonald at Matarram Mall, convenient store and even Chatime (Korean fast food) just next to the hotel. Transportation (Grab) are easy to get around. I like that they are eco friendly....every level have a umber of water dispensers as such, no bottled water in the room. Good job!!!

We checked in late and nobody helped us to carry the bags from our vehicle to the lobby. Breakfast is terrible please do something about it.

The umpteenth time staying at Lombok Astoria, always satisfied with the condition of the hotel and its service. The hotel's interior design looks luxurious and high class. The view of the room is very beautiful, with views of the Rinjani mountains. Spacious rooms, great facilities. The breakfast menu is varied and delicious. The restaurant staff is very caring, respectful and serves elegantly. The uniform is well laid out. There is a clean swimming pool, my children loved it

Great location near Islamic Center. Room size is standard with quite small free space, but the bed is comfort. It will be better if the room is refurbished and getting more cleaned

One of the best hotel options that you can choose in Senggigi. The hotel is spacious and lovely, the hotel staff are super friendly and helpful, the check-in process also fast. The hotel has the amenities and facilities which you may need during your stay. The view is directly to the beach so it is very suitable for those who come to enjoy holidays alone, or with family or friends!

Took a 2 hr 20 mins direct Scoot flight from Singapore and then a 1.5 hr car ride to the resort. Booked a car directly from resort and driver was waiting outside after exiting the airport with resort name. We booked the family suite which was the premier suite and the premier room combined, it had a connecting door. Room was huge but no bathtub in either rooms. Separate shower and toilet. There’s also a outdoor shower but I think it’s only for the ground floor units. Comes with safe deposit, kettle and fridge. No ironing board. Their laundry is rather reasonable price. Beds were very comfortable and their air conditioning is cold. We had a few power shut downs but it was resumed very quickly in less than 20 secs. Nice beach but not suitable for swimming as the waves were huge. They have nice pools and sun decks. They have 2 restaurants serving Italian, western and Indonesia food. The Italian restaurant ‘Kliff’ is a must try. Superb food and quality at reasonable prices. Book a table to watch the sunset with Bali island in view. Beautiful sunset. The resort have a spa and gym as well. Tried the spa, prices were very reasonable and cheaper than Bali. Booked their snorkelling trips to the Gili islands and it was awesome! Gili Nanggu was our fav. Will definitely come again, Lombok is more laid back and without the Bali crowds. Things were cheaper too. If you want a nice, relaxing, quiet and good prices, come to Lombok. If you prefer pubs, shopping and crowds, then go to Bali. There’s also public ferries connection between Bali and Lombok. It takes approx 2 hours. Most of them understand simple English and remembers our preference for coffee and how we like our eggs done.