City Aldgate Apartments

This is hands down the creepiest and worst service I have ever received. They are scammer!!! Avoid! Avoid! Avoid! I would rather have the plague, and covid and chickenpox at the same time than deal with these crooks again. I tried to check in after 6pm (online it says check in is open until 11pm), they told us we are too late and hung up. I called back and they said if we want to get in tonight as planned that we should send a further £750 via a link through an email! This is a scam. It was not on the policy. Make sure you stay safe and don’t send your bank/ID vi their dodgy links!!!!

AVOID IT AT ALL COSTS. My one night booking at this place was a waste of time and money. Their check-in ⁸ is like going back to the prehistoric, difficult, unclear, confusing and slow. Combined with unprepared professionals this is a recipe for a headache. They are rude, unhelpful and to be least frustrated. But everything here isn't done by òùmistake. Everything ⁸is to make you get si⁹ò⁹oìpĺl0pppomething wrong, when you do they blame yourself for doing so. They have asked me to pay an unreasonable 'security deposit' of £500 in the first email and £750 in the second, despite this isn't mentioned in the advert. Your payment can take up to 15 days to go back into your account. When I called Trip.com to discuss it and ask for a refund based on a demand, that wasn'tĺĺĺllĺĺlĺplĺ you really are a fool.

Apartment pictures show the place when it was new or recently renovated. It no longer looks like that. The shower needs a good clean & parts replacing. I booked for two bedroom with 2 double beds & was allocated a double & single bed and then a sofa bed in the living room. There was some spare bedding finally found but no quilt.

Please, i cannot stress this enough. Never book with these people/company. Atrocious experience. I am even surprised they are allowed to advertise on *******. I am going to try to get ******* to take them off but goes to show the climate of the world we're in today.

This company is scamming people, they asked me for £500 deposit, when I got to the apartment even though I already paid full for the room. we couldn't get in the room and had to find somewhere else to stay, on my Birthday. It's absolutely disgusting how they treat people and I am taking it further to get my refund. I have so much more to say about my experience. I will not leave this alone.

Was ok overall - bit of a mix up with entry but quickly remedied.

I was nervous staying here after reading some of the reviews but I was happy to report no issues with staying, good communication, easy access to the property and a comfortable night. Property has great transport links, close to a bus stop and walking distance to Shadwell DLR & Overground. Would happily stay again