StayInn Stratford

I would give this place 0 stars if I could. They discriminated against me and my party based on age and cancelled our booking on the day of check-in, I would not recommend this place at all!

WARNING- RUN, RUN, RUN. I am still trying to work out if this operation are scammers or just a really poorly run and poorly managed operation. They took over £1000 from me for a 7 day booking. On the day of my check in they told me the property wasn't available, then changed their mind after I'd made alternative arrangements but then said as I didn't turn up I broke their Ts and Cs so KEPT ALL OF MY MONEY, (over £1000) without me ever stepping foot on their property. They refused to talk to me because they said I didn't book directly with them but did it through ******* (who I'm afraid don't come out of this too well either). To date they have still not given me back my money. Are they scammers or not? I don't know, do you really want to take that risk???? RUN, RUN, RUN!!!

The state of my apar**ent when arrived yesterday was a disgrace not to mention it took me approximately an hour to get into the room as I was given the wrong codes to get on to the site. Please see attached images of thing that need cleaning. Coffee table full of mess from the last guest. Dirty hand print on the wall. Chewing gum on the back of the blind in the bedroom. And the worst of all the milk in the fridge for the mould to grow like that it must have been in there for a month. When the fridge is opend the smell of the apar**ent is unbearable. We were staying there for a week and took till Thursday for someone to even clean this. The contact phone for the property is just one more call centre that asks you to email them so he can pass the complain over.