Premier Inn London City (Tower Hill)

Nice hotel, friendly staff, good location, easy to check in and check out

I like the hotel. Clean, roomy, with big windows, wooden desk and wardrobe. The TV is nice too. It has the setting that is like home.

Beds were too short for someone 190 cm talll and one of the nights was a bit cold. Apart of that everything else was absolutely fine! Location very good as it is a short walk from Tower bridge and very closed to Aldgate and Tower Hill underground stations.. I definitely recommend!

We stay at this hotel every year for the London marathon, it’s a great location,this year the rooms have had a refurb, the family rooms are spacious, enough room for 2 adults and 2 children. Breakfast is great, lots of choice and variety, Maria went above and beyond and is very friendly and welcoming. We requested to extend our check out time so my husband could shower after the marathon,which he was very grateful for. We will be back next year. Definitely recommend staying here

First impressions were good.We had a premier plus room as it was the only type available when we booked .Very large and spotlessly clean and nice little touches with chocolates and bottled water .We loved the huge walk in shower in the bathroom but such a shame we couldn’t us it as we had no hot water. We mentioned it at reception three times but it was never resolved and I felt it was not considered very important.The room was on the chilly side so we didn't really fancy cold showers .We did consider leaving a day early but as we were only there for two nights decided to stay. We only had breakfast there which was the usual good selection in the buffet but it was definitely not the hottest I have ever tasted. I have stayed at quite a few Premier Inns but this is the first time I have ever had a bad experience and I probably won’t choose this hotel again.

Stayed here for a couple of night with my Husband and Son. Perfect location, physically nine minute walk from hotel Thames. Tesco Extra around the corner too which was ideal. The room was spacious, clean and tidy. Beds wwrw comfortable and slept well on both nights. The room is kitted out with a TV, kettle etc. There are no irons in the rooms but this is normal for Premier Inn hotels but just ask at reception and they will supply an iron and an ironing board. We sat in the area a couple of times for snacks and drinks and the service was good. On one occasion we sat in the bar area, there was a man who was talking to reception about a booking that he made that they didn't have. He was raising his voice to them but they remained calm and professional. The man was talking to my Husband but he showed me a phone screenshot which actually showed that and he hadn't booked it and he had no confirmation. I went upstairs to put phones on charge and came back down as didn't want to just leave my Husband chatting to him. When I came back down, my Husband had popped out for a cigarette so the guy was talking to me. He wasn't being nasty but what I did like was that one of ths staff mouthed to me "are you okay"?, to which I nodded. When my Husband came back, I thanked the staff for looking out for their guests. We then headed back out for the night. Breakfast was a good selection of cereals, pastries, cooked food, toast, fruit etc and plenty on offer. Plenty of tables too. Really happy that we chose this hotel, felt safe, it was clean, staff were helpful and perfect location. We are planning to return to London on October so will be staying at this hotel again.

We love this hotel, this is our second stay here, the staff are always friendly and welcoming and are always happy to help. Lovely quiet room that was really comfortable. Location was perfect for all we wanted to do too. Wonderful stay. We are already looking at booking again 😁.