The Trafalgar St. James, London Curio Collection by Hilton

Unfortunately. There will be mostly criticism. I stayed at the hotel from 26.04 to 30.04. Booked through trip.com The cost of the room was about 1550 € for 4 nights without breakfast for a standard room with a view of the square for 2 adults. Unfortunately, in this hotel, if you are with a stroller, you cannot just enter the hotel, there are steps. If you are with a regular baby stroller then this is not a big problem, but if you are a person in a wheelchair then it is a problem. And nowhere is it said about this. Breakfast is on the 6th floor, but when you arrive on floor number 6 you will see stairs that you cannot climb if you are in a wheelchair, and if you are with a child in a stroller then you will have to carry the stroller to the top. Therefore, think carefully about whether it makes sense to pay for breakfast if you are with a child in a stroller. The reception staff won't tell you about this, they will try to sell you breakfast considering that they will see that you are with a stroller. About the room, the room itself is spacious, but it does not have a view of the city, only of the neighboring building. There is also no heated floors in the toilet, so you will have to use slippers. The water pressure in the toilet is very weak, I don’t understand why there is a bath there since you will still be taking it in lukewarm water. The room cleaning is excellent. Free minibar includes 4 bottles of water and 4 small colas and is replenished daily. Our windows overlooked the same view of the city and it was quite noisy in the evening. The doormen are great and very responsive. Thanks to them for this work. We also encountered a situation in which they could not check us in at 14:00, but instead they tried to offer us another room with an upgraded category. We refused and had to wait until 15:00. This is the first time we have had such an experience. Also, there are no adapters in the room, if you come from Europe, you will have to ask for them at the reception, they didn’t think about leaving one adapter in the room. The room has USB ports. But if you are with type C, then there will be problems. Also sometimes you have to wait too long for the elevator. To summarize, I’m not sure that all of the above is worth the money. The location is great. The main attractions in the area are within a 10 minute walk. Victoria station 25 minutes walk. But considering all of the above, the impression of the hotel was very strange. And I'm not sure that this hotel is worth the money they are asking. This is my first negative experience with Marriott hotels.

It's friendly, the location is good, and it's very good.

When I checked out, I was charged more than 70 pounds for dinner, but we didn't have dinner at all. We watched Harry Potter outside. Who would go to such a black shop?

It has Hilton in its name, but it is actually much more upscale than Hilton. It is a traditional British-style luxury five-star hotel. Excellent location, ancient and majestic buildings, exquisite interior decoration and design details, management and services in all aspects, from concierge to reception to cleaning and maintenance, all reflect British professionalism, courtesy, good quality and train. Even the key cards for children are so cute and thoughtful. The entire hotel is impeccable from the outside to the inside. Even if the lobby is being renovated, even if there is an elevator failure, it is handled so that guests feel calm and have no complaints. Must like! My first choice for future holidays in London.

整體體驗不錯 好評。

Drinks in the fridge are free and breakfast is on the top floor. The location is very convenient, very close to everywhere.

The hotel service is very good, the location is great, and the staff are very friendly, especially the person who picked up our luggage at the door. The service attitude is very good. If you come to London, I will highly recommend this hotel.

The hotel is very good, the location is very convenient, the price is a bit expensive, it is right next to Buckingham Palace, and it has a royal feel. It’s worth it to experience the authentic British style.

The rooms on the 6th floor are not good enough and are different from the floors below