Golden Star Hotel

It was located in the city center of London, very near to Victoria Station, Buckingham Palace, the Westminster. There was no reception in the hotel, you have to call a telephone number to get the key. There was no water pot, no hair dryer, no soap, not even a rubbish bin provided. The window curtain was broken that could not be closed to block out the street lights at night. The room was dirty, tissue paper, water bottles, hair left by previous guests were lying on the floor. There was no ventilation duct in the toilet so you have to open the window in the bedroom for fresh air. The toilet door was bigger than the door frame so it could not be closed properly. It was very embarrassing when you want to use the toilet while your friend was in the room. It was noisy. You can hear people talking on the street, in the next room, and the traffic outside in early morning.

They only provide a piece of bath towel for double bed room. No dustbin in the room or toilet.

Despite the good location this was a terrible experience, on arrival was told by a scribed note stuck to the front door to go across the road for key, was rudely greeted by a very dirty scruffy woman who did not appear to be happy we had arrived once given keys to the a building which was looked derelict broken windows, smashed door and rubbish outside, once inside was greeted by the smell of damp, mould and urine, our room was on the 1st floor which after going up a dirty staircase past a broken dirty window we entered the room which had not been cleaned broken window, bed and sockets, when complaining this time to a man who said he owned the building apologised and said he was aware the room was dirty as the cleaner had not turned up that day and gave me a key to the room next door which was the same as first room however bed had been made I tried contacting them again but couldn't get hold them tried booking else were but everything had been booked up, despite buying cleaning products had to wash with baby wipes as shower didn't work and bathroom dirty and mouldy DONT NOT STAY HERE THIS PLACE IS A HEALTH VIOLATION!!!!!!

Position is good handy to london attractions. Room was filthy had to buy cleaning products to make safe for human habitation.Sheets were similar to shroud of turain.Will seek therapy to try to forget.

Room was not vacant on arrival, so we had to wait Till 5.p.m to enter uncleaned room. Used toiletpapir under the bed, lubricant behind the dresser, along with cigaret buds in the carpet. Absolutely not cleaned for years 😫😫Strange, old smell in the Room and trash outside the Windows, including orangejuice container with mold. Jam was smeared on the walls.

Look I know this was cheap, so I expected basic, however they would seriously need to upgrade this place to become basic. First of all (I will add pictures) there was no carpet instead there were *****s of foam randomly spread over the floor which were a trip hazard, the light switch for the room was as you entered so you had to make you way across the room in the dark with a trip hazard. This foam would also get pushed aside when you opened the door. The room had a white fridge which was almost black from dirt, a tv with no aerial a dirty microwave, a set of drawers with all the broken draw fronts hanging off, a sheet and itchy blanket on bed, a few lumps of some black stuff ( unsure what they were) on window sill,floor and side, a sink that would not drain unless left for about 10 minutes, a shower that ran lukewarm for around 10 seconds and then back to freezing. Half a toilet roll. I had the joy of coming back to a man urinating up the front door. On arrival there is a mobile number in window which you phone and then wait for about 20 minutes before someone comes and shows you to your cell. On waiting I got to see some of the other guests and there was a few people who were down on their luck staying here who were by the looks of it homeless, and were also reliant of alcohol. It seems this place is used to accommodate rough sleepers and I am all for that, but I feel the standard of accommodation is too poor and a night on the streets might even be better than this place. There was a constant flow of people to the side of the building where I was located and was an obvious area where ***** were being sold. I will say though that I never felt unsafe. But if I was a single woman then maybe I would feel a bit intimidated. This area has some grand buildings and this one could be one of them if they spent some money on it, but I don’t think they ever will all the time they can get away with letting out such poor accommodation. Although they do have a new sign outside Do yourself a favour and spend little more and stay else where, do not by any means stay here or be taken in by their pictures, look at mine these are the real pictures.