The Portobello Serviced Apartment by Concept Apartments
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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The Portobello Serviced Apartment by Concept Apartments

Health Protected
37 Chepstow Villas, Kensington and Chelsea, London, W11 3DP, United Kingdom
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With a stay at The Portobello Serviced Apartment by Concept Apartments in London (Royal Borough of Kensington and Chelsea), you'll be within a 5-minute drive of Westfield London Shopping Centre and Kensington High Street. This apartment is 0.7 mi (1.1 km) from Kensington Gardens and 1.4 mi (2.3 km) from Hyde Park.Show More
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hotel overview picture
4/5Cleanliness: 4.0
All 8 Reviews
Amenities
Wi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Notting Hill Gate
(530m)
Metro: Holland Park
(880m)
Airport: London City Airport
(20.4 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Small Standard Studio
17

Small Standard Studio

1 Double bed
Private Bath
Refrigerator
TV
Electric Fan
Room Details
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Studio-Lower Ground Floor
1

Studio-Lower Ground Floor

1 Double bed
Refrigerator
Microwave Oven
Private Toilet
Wardrobe
Room Details
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Small Lower Ground Floor Studio
9

Small Lower Ground Floor Studio

1 Double bed
Private Bath
Refrigerator
TV
Electric Fan
Room Details
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Top Floor One-Bedroom Apartment-Split Level
8

Top Floor One-Bedroom Apartment-Split Level

1 Double bed
Non-smoking
Private Bath
Refrigerator
TV
Electric Fan
Room Details
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Raised Ground Floor Double Studio

Raised Ground Floor Double Studio

1 Double bed
Refrigerator
Microwave Oven
Private Toilet
Wardrobe
Room Details
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Studio with Balcony
8

Studio with Balcony

1 Double bed
Private Bath
Refrigerator
TV
Electric Fan
Room Details
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Studio-Basement
8

Studio-Basement

1 Double bed
Non-smoking
Private Bath
Refrigerator
TV
Electric Fan
Room Details
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Guest Reviews(8)

4/5
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. AU$1.81). Trip Coins can be used to save instantly on room rates.

Sarah
October 5, 2023
The basement apar**ent is very small and with only a sash window opening on to a back courtyard, it didn't feel safe to leave this open at night and without any other ventilation or air conditioning, the room was extremely hot and stuffy. Check in was complicated and the key had not been left in the box where it should be by housekeeping. Noise levels from other residents in the building were also disturbing at night.
Joseph
June 30, 2023
Mixed review. The building location was great. The room was smallish but that was well advertised. The amenities were there but all did NOT work. Most notably was the ceiling fan. Small rooms on hot London days and nights without proper ventilation is rough. Management did NOT fix during my stay but instead offered a small (maybe 4-5 inch) table top fan that was grossly inadequate to cool the room. Ultimately, I ended up buying a larger fan so I could cool enough to sleep. It's unfortunate but it did take away from the experience and management should have had several standing fans to accommodate guests in instances when fan failure occurs. Thus the mixed view. If the ceiling fan had worked, my review would have been close to perfect.
Julie
May 21, 2022
The apar**ent was very cute and certainly sufficient for a month long stay. BUT I would never stay here again and in fact had to check out early. The room was HOT and I mean HOT. Temps were only in the 70s at the most and the little ceiling fan did nothing to move air and cool off the room. It was hard to sleep. We left the window open but the blind kept breaking and so we Couldn’t pull it up to get better air into the room at night. The room smelled like someone had left an onion in it and was almost nauseating when you opened it each time. Mgmt was told and did nothing. Mind you it was a small refrigerator that could have been replaced for the cost of one night in the room and they did nothing. In fact when told they acted like I was crazy. My sister was with me a couple nights and my daughter for a few and they both agreed that the stench when you opened the door was awful. The location was wonderful even with all the construction. Beware though - NO LIFTS - we were on the 3rd floor It’s a lot of stairs to haul Luggage.
Christine
May 25, 2022
Tiny apar**ent but suitable for short stay. Location fantastic. Would be nice if there was a proper door handle as the door is very hard to pull close with the metal "Lip" type handle. Check in was easy and uncomplicated.
Verified traveler
June 14, 2022
The apar**ent was very clean, comfortable, and convenient. I very much enjoyed my stay there, the only drawback was that the wifi was not consistent - I only had to work from the apar**ent for 3 hours and wasn't able to connect that whole time (though later when I was relaxing, Netflix didn't seem to be an issue).
Susan
May 12, 2022
We stayed in a building fairly recently renovated. Attractive, clean, great location just off Portobello Road and about 5-8 minute walk from Nottinghill Gate tube station. Studio apar**ent small my US standard but average for Europe. I will be a repeat customer!
Erin
August 22, 2021
Be prepared: very small space. I actually couldn't open my suitcase all the way unless I put it on the bed. The building itself is very modern, and the flat feels brand new. I was lucky enough to get a first floor flat with a balcony. But I actually don't like how they don't let you know or let you choose what type of flat / floor you'll be on when booking. You could end up on lower ground, no balcony, or 2nd floor +. There will be street noise, but I used fans overnight, and it was fine. It was fine for a week, if you don't plan to cook or need a lot of space.
Verified traveler
November 7, 2021
The Hotel was good. only one thing to complain is the guess who live above me are very annoying walking middle of the night and early in the morning. I can't sleep well for 4 days.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Self check-in: Contact the property for instructions on how to obtain the card/keys

The property will provide check-in details after booking

Child Policies
Children cannot stay at this hotel.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

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Health Protected

Clean
  • 4/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 15
With a stay at The Portobello Serviced Apartment by Concept Apartments in London (Royal Borough of Kensington and Chelsea), you'll be within a 5-minute drive of Westfield London Shopping Centre and Kensington High Street. This apartment is 0.7 mi (1.1 km) from Kensington Gardens and 1.4 mi (2.3 km) from Hyde Park.

Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless internet access.

Treat yourself to a stay in one of the 15 guestrooms, featuring heated floors and flat-screen televisions. Kitchenettes are outfitted with stovetops and microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include electric kettles and portable fans.

Services & Amenities

Internet
Transportation
Languages Spoken
Safety & Security

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About This Property

Nearest AirportLondon City Airport
Distance to Airport20.39KM
Nearest Train StationPaddington Station
Distance to Train Station2.74KM
Nearest Metro StationNotting Hill Gate
Distance to Metro Station0.53KM
Average Price FromAUD299
Hotel Star Rating4