Cccccharlie
March 21, 2023
Worst hotel ever in my life
Check in the first room, the toilet is full of dirt
There are toothpaste stains on the toothbrush cup used by others
There are moths flying around the room
someone else's hair on the pillow
Worse room after asking to change room
The front desk staff knew that the TV reception in the room was poor and gave us the room
Stayed for 5 consecutive days without watching TV
The drain in the shower room is filled with countless hairs, and it takes 5 minutes to complete the shower, otherwise the water will flow out of the room directly
After complaining, the staff promised to repair it, but they never repaired it. They knocked on the door and left straight away. Then they responded to the front desk. The front desk said it was my fault because I didn't open the door for him to come in.
Will you stay in the room 24 hours a day when you travel? ? Are you waiting for someone to fix the toilet? ?
From the second night, halfway through the shower, the water turns cold
Cold water in 5 degree weather!
Room cleaning is dirtier than cleaning it every day
Ask about laundry service from the first night
On the first night, the front desk said to come back during the day to ask the cleaning staff
On the second day, another front desk staff took us to the laundry room and said that we could use the washer and dryer by ourselves.
On the second night, put the clothes into the washing machine, finish the laundry process and prepare to dry the clothes. On the first night, the front desk staff came to stop them and said that it is forbidden to use the clothes dryer because it will be noisy to other guests after 11 o'clock.
ok I went back to my room with 2kg of wet clothes dripping with water
On the third morning, I went to dry the clothes. The dryer was in use. I went back to the room and continued to pile up the wet clothes.
On the third night, when I went to dry clothes, the staff obstructed me again, saying that I was not allowed to use the laundry room at night. It was 9:30 in the evening.
Do you wait in the hotel to take turns using the washing machine every day when you travel? ?
The staff scolded us in the tone of the principal of the middle school, saying that if we insist on using it, we will be charged 10 pounds once
leave angrily
Summary Stayed for 5 days, didn't watch TV, took cold showers for many nights in a row, poor cleaning service, don't trust the laundry service
Finally, the front desk staff have a bad attitude, forcefully control the guests, and shirk their responsibilities
Please check in at your own discretion
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