You can't beat One Aldwych. The welcome, the room, the breakfast, everything is immaculate. When my partner arrived after running the London Marathon, the gents on the door rallied to ask him how he was. We repaired to our room, quite literally, and when he needed a special cream, the concierge made sure it was ordered and sent to our room after a fruitless search in nearby stores. A forgotten hairbrush? No problem. Housekeeping got me one, right away. No need to look like a cave woman who'd staggered through a tear in the time/space continuum. Nothing is ever too much trouble. The whole place smells of cleanness. The smiles are plentiful on either side of the customer/staff equation. Everything runs well - it's the marathon of hotels, going the extra mile for the extra smile. Thank you to everyone who made our stay a pleasure, yet again.