Guest User
November 22, 2023
I booked this hotel because of the location and, above all, guided by the rating it had on some hotel reservation website, so I expected to find a medium-type hotel but what I found was a low or very low-type establishment. If I had traveled with a partner or family I would have left immediately after seeing the room. The first impression is negative since you find an unpleasant smell, a mixture of tobacco and humidity, apart from the decoration that someone may or may not like. The room is located in the basement or “basement” as they say there, I had requested one on the upper floors, but they did not even respond to me confirming or not confirming that request. You have to go down some steep stairs carrying all your luggage. As the smell goes down it becomes more unpleasant. At the end I find a narrow hallway with several doors, one is to the shared bathroom (there are rooms that do not have their own shower), another door is to the toilet (the rooms do not have their own toilet) and at the end of the hallway, my room. I open and I find a hallway, the room is “L” shaped, to the left I see a small sink and a shower plate with a curtain (they look clean…) and only a medium-sized towel, and to the right of the hallway the area where There is the bed and a place to hang clothes with a drawer below. The room is tiny, there is no table/desk or nightstand (there is like a stool that acts as a table). Yes, there is a television, medium-sized but new without a remote control (I couldn't ask for it at reception because it was already closed...). The bed is narrow, 70/80 centimeters and with a very old mattress where the springs are marked. The two pillows, sheet and duvet appear clean. But that smell from the entrance and the hallway continues in the room. When I open the window I find a high wall and two doors where there are machines that make a lot of noise continuously. I had a hard time sleeping that night, because in addition to the noise of the machines, I could hear footsteps from the upper floor (I don't know if it was a room or a hallway). The “curtain” it has is old and insufficient to cover the light (I didn't worry about privacy issues given the “views” I had). When I needed to go to the toilet, having to go outside the room, there was no paper, but since the reception was closed I couldn't ask for it. The cabin is small, although at least it is clean... The heating works well, the hot water too but the Wi-Fi that they say they have does not exist. In short, the only positive thing is the location, close to a metro station, shops and supermarkets and restaurants. The experience has been totally negative, with regrettable facilities. It is not recommended at all and it catches my attention to see positive reviews of this establishment (I wonder if they are all real...). DO NOT STAY AT THIS HOTEL, it does not meet the minimum conditions of a hotel or two
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