Anonymous User
April 1, 2024
HORRIBLE HOTEL!!! Please, please, don't book here!! You will appreciate it.
Poor cleaning, ridiculous breakfast (the worst I have ever seen in my life and I assure you that there are many) where despite having breakfast included for 3 days, we did not use it on 2 of them.
Boiler broken on the 1st day, unpleasant and unfriendly receptionist. They only made the room for us on the 1st night because supposedly you have to mark at check-in that you want the room to be made for you (incredible!!) and they didn't tell us.
Room with 2 beds together instead of 1 large one. Windows that let in the cold. Terrible maintenance: peeling walls, the dirtiest curtains I have ever seen, the shower head spewed a ridiculous amount of water, dirty carpet.
£50 deposit upon entry which we are still waiting for.
PS: Maybe, the worst hotel in London
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